I had the worst experience, after being a long time loyal customer, when my $979.91 GE washer stopped working after 1 year. They don't stand by the products they sell or the manufacturer's they peddle to consumers.
Response from Best Buy
August 28, 2025
Hello Nafesa,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us and your GE washer. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/m3x3fn), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 36264.
Thanks,
^ Vanessa
I’ve had a pretty good experience shopping at Best Buy overall. The store is well organized, and it’s easy to find what you’re looking for, whether it’s electronics, appliances, or accessories. The staff is usually helpful and knowledgeable, especially when it comes to answering technical questions or recommending products.
The only reason I’m giving four stars instead of five is because sometimes the checkout process can feel a bit slow, and occasionally the item I want is out of stock at my local store. Other than that, the prices are fair, and I appreciate that they offer price matching.
Overall, Best Buy is a reliable place to shop for tech and electronics, and I’ll definitely keep coming back.
Went in looking for new refrigerator. Much better display and set up in store than the Tinley location.
Decent store, employees answered all of my questions and give me plenty information.