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Frequently Asked Questions About Best Buy Orland Park

How do I check product availability at the Orland Park Best Buy?
How do I check my order status?
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Orland Park stores’ holiday hours?

Recent Reviews

4.1
(2306 reviews)
Andy F
March 07, 2025
1 out of 5
Absolutely horrible experience. I went to pick up an online order yesterday for a few packs of Pokemon cards. I’m a long time collector and online pickup is one of the only ways to get cards now. When I went to pick up my order, Jamal scanned my barcode and immediately started talking trash to me. Telling me I was scalping and I wasn’t going to get anything good anyways. He radioed something in the headset and I saw a few other team members look over and start laughing at me. I left feeling humiliated and embarrassed and cannot believe someone would actually act like that. I tried calling to talk to the manager about this since I felt horrible staying there, but the manager refused to take my call. Never called me back, never tried at all, couldn’t even get a name. Please stay away from this place if you don’t like to feel judged about the things you like. And if you do go in and get Jamal at the order pick up or Geek Quad, ask for someone else, this dude will only try to make your day horrible.
Response from Best Buy
March 07, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store pickup orders will be processed quickly and efficiently. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64900225". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)
Michael C
March 04, 2025
1 out of 5
Dominique at the service desk was very rude and wouldn’t even attempt to help me find an item or see about ordering it. Do yourself a favor and go to the many other stores that carry electronics.
Response from Best Buy
March 04, 2025
Hello, Michael, Thank you for providing your feedback on Google. Receiving that kind of service from an associate is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64889630", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Will G
February 17, 2025
5 out of 5
I got my iPad from here. The staff was very helpful picking one out.
Christina S
February 15, 2025
5 out of 5
Everything was good to find

About Best Buy Orland Park

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