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Frequently Asked Questions About Best Buy Orland Park

How do I check product availability at the Orland Park Best Buy?
How do I check my order status?
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Orland Park stores’ holiday hours?

Recent Reviews

4.1
(2295 reviews)
Deirdra H
February 02, 2025
5 out of 5
Love best buy
Eri G
January 29, 2025
5 out of 5
I had an outstanding experience at Best Buy, thanks to Jacob W. in the computer department. He went above and beyond in helping me choose the right computers for my team. Jacob answered all my questions, provided detailed comparisons between different brands, and made sure I felt confident in my decision. What truly stood out was his dedication (despite it being his time to clock out), he never mentioned it and continued assisting me without rushing or passing me off to another employee. I truly appreciate his patience and commitment to great customer service. A big shoutout to Jacob W. and store manager Marshaun for fostering such a great team. I sincerely hope Jacob gets the recognition and compensation he deserves for his exceptional work!
Joy S
January 20, 2025
1 out of 5
Don’t go here for anything. I came to pick up a gaming PC and a TV. A well over 2k purchase. I wanted to talk to someone about their opinion on a ASUS vs Omen PC… I knew what I was leaning towards but wanted to talk to someone for their opinion. No one at all helped in computers. I waited with my dad for over 30 mins, associates were literally just walking around no one offered help. Fine. I went to the TVs because I was also getting a new TV, which is why I needed my dad for the van. Went to TVs the guy there was AMAZING. Wasn’t on his phone, actually asked us if we needed help and had any questions. I went back and got my ASUS since he was so nice. That associate even though he couldn’t help with the PC was the main reason I spend over 2k there. My friend wants the same PC over 1,600 and I told them to order on Amazon. It’s cheaper there and can just get it to your door. Big box stores need to care about customer service or they’re going to be out of business. You lost me as customer for life.
Response from Best Buy
January 21, 2025
Hello there, Joy! Thank you for taking the time to reach out on Google with a review. We are dedicated to providing friendly and approachable service in-store, giving you peace of mind while you shop. In a situation similar to the one you have described, I would also reach out for support. We would love to document any feedback you may have and assist if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64711485 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Kind regards, ^Ryan
Mo W
January 07, 2025
5 out of 5
Did curbside pick up. They came out in 7 mins.

About Best Buy Orland Park

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