Extremely unhappy that I bought something from your website that you made appear that it would be coming from your store and instead now I have to deal with this third, company and i've never gotten my order. Why are you selling something from feanatic and not letting the customer know it's not directly coming from you.
Response from Best Buy
March 31, 2026
Hello,
Thanks for sharing your feedback with us. We understand discovering that the product that you purchased was from a third-party seller, may not be expected. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/f0DDrI), Twitter/X (https://bby.me/JAxLXd), or Instagram (https://bby.me/EBQls1), and refer to your "Google review #136877" in your message.
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Appointment inspection: reply "T"
So I’ll order a Xbox controller from them as it didn’t put the wrong address. Try to change the address A wouldn’t let me change the address so the controller get delivered to the wrong address I called them to let them know what happened Somebody from store sent me to the higher ups they told me I can get a full refund since my stuff got delivered to the wrong address few days go back. Send me an email about. They can’t give me a refund after telling me I can get a refund. Don’t trust them they steal your money and waste your time
cassodayjosh01@Google.com c
March 25, 2026
Dont waste your time. Best buy has went down hill especially the geek squad. Won't even let you drop off something thats under their warranty with out an appointment. That's just them being lazy. And on top of that next available appointment to DROP OFF A TABLET IS 3 DAYS FROM NOW. Would probably be easier to just go through samsung. Tablet is less than a year old. 5 employees just standing there