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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3530 reviews)
Jon R
June 04, 2026
1 out of 5
I wouldn't recommend buying anything movie related from this place to anymore. They allow 3rd party sellers to sell to you thru best buy and they obviously are in favor of allowing these sellers to sell boot leg trash. They also don't deliver your items and steal your money then ghost you when you try and get things resolved.
Response from Best Buy
June 04, 2026
Hello, thank you for leaving us a review. Getting the movies you ordered on time is important. Can you please reach out to us on Facebook (https://bby.me/lydix9), Twitter/X (https://bby.me/ym66Sd), or Instagram (https://bby.me/XvrSlq) with more information about your experience? Please begin your message with "This is regarding my Google Review #160848".
Mahmoud I
May 31, 2026
1 out of 5
I purchased 2 Epson Workforce WF – 7840 printer from Best Buy merrillville. Opened one when I got it and second one yesterday which was missing the cord. Came to store for exchange and refused to exchange or even replace a cord for me to keep it. They said since over 30 days even though they had me pay for plan for extended warranty. I asked for a Manager and manager Matt came and said they can’t do anything and would have to contact epson hmm. Brand new box opened missing a cord Disappointed brand new and missing a cord
Response from Best Buy
May 31, 2026
Hello, Having issues with a recently purchased item. Please feel free to contact us on so private social media link. Mention review # 159476along with more details. Facebook (https://bby.me/ki1O71) Twitter/X (https://bby.me/QXgpqB) Instagram (https://bby.me/TJ8ofd)
Dryton I
May 27, 2026
5 out of 5
I was looking for a new TV and the person I worked with (Sam) was very helpful and knowledgeable about the various products. The store was clean and bright. I was able to find some other products I needed very easily.
Jonathan S
May 23, 2026
2 out of 5
The bulk of the staff either looks at you as though you SHOULD have some ideas about where you rethink things

About Best Buy Merrillville

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