Best Buy Merrillville

Cathy was amazing very helpful and such a delightful young lady

Very unfair had ppl waiting in line and when we go in we get 2-3 per customer on the Pokemon blisters but when there friend goes in they let him take 21 packs while there is ppl still walking up trying to get one or two packs so sad!

Cam was extremely helpful in assisting me find all of the items I was looking for this morning. He was extremely knowledgeable and friendly. Other staff should take notes from him as he is a model employee!

Horrible service yesterday dealing with Geek Squad manager Sharron M. from Geek Squad that thought it's manager's position to down talk a customer. When I asked for the store manager they sent another dept manager Nathan C. to "act" as if he were the store manager. When the actual store manager is Tim. I later confirmed that he in fact was not the store manager and that Tim was not available. issue was not solved even though it was confirmed defective from the geek squad rep. Manager training is definitely needed at the Merrillville, Indiana location for at minimum 3 of their managers. it's obvious when the employees themselves state that these managers don't know how to talk to customers and that this has been an ongoing issue with these managers. I now have to take my purchase of 3 additional 100" TVs to a different retailer.