Frequently Asked Questions About Best Buy Merrillville
How do I check product availability at the Merrillville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merrillville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merrillville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3374 reviews)
Dianna N
April 01, 2025
5 out of 5
Geek squad reviewed my phone. Ran a diagnostic test and provided feedback in a very efficient manner!
Kevin J
March 31, 2025
5 out of 5
The guys in the TV section are very knowledgeable
Carolyn M
March 26, 2025
5 out of 5
Easiest place to shop at! The staff was really great and helped us find what we needed in 15 minutes! Delivery went just as quick. All-around service!
Nakoda B
March 21, 2025
2 out of 5
Came into today to grab a hard drive but Dustin at the electronics counter was too busy looking at his phone to help me. Clean store otherwise.
Response from Best Buy
March 21, 2025
Hi there, Nakoda,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand expecting attentive support.
If you require assistance, please send us a private message via social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64954821” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi