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Best Buy Fairview Heights
Services Offered
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Frequently Asked Questions About Best Buy Fairview Heights
How do I check product availability at the Fairview Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairview Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairview Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2768 reviews)
Adam J
July 15, 2025
5 out of 5
Employee was extremely knowledgeable on best buy as a company and their credit products. She didn't push the credit card on me but when I mentioned it showed a great level of detail on it. Their pricing isn't bad anymore for the most part. These aren't the days where best buy is a rediculous markup anymore, thankfully. It's convenient to come here if I don't want to wait for shipping. They didn't have enough in stock for the product I wanted, but shipped from store to my home. Estimate was Monday, and I received it Saturday (before Monday.) Definitely exceeded my expectations and will continue to return.
Jerome G
July 13, 2025
5 out of 5
Went here for the Geek Squad to change phone screen, took them less than an hour to complete.
walter H
July 10, 2025
5 out of 5
This location is last place people go in the area to find something out of stock, so its almost always in stock here.
Memorie M
July 06, 2025
5 out of 5
Resolved problem manger on site very nice and helpful