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Frequently Asked Questions About Best Buy Aurora

How do I check product availability at the Aurora Best Buy?
How do I check my order status?
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aurora stores’ holiday hours?

Recent Reviews

4.1
(2838 reviews)
DD K
September 03, 2025
5 out of 5
Was great? Prompt and fast service
Vinnie C
August 31, 2025
5 out of 5
Good customer service with screen protector and price adjustment
Mantas P
August 29, 2025
1 out of 5
Called for Alienware monitor price match, got confirmed that they do price match. Drove 45min to the store for purchase and price match, where have been told that they don't do price mach to Dell, then Walmart they would match if it is sold and delivered by them. Newegg has lower price, and they won't price match them as well. What a jokers at bestbuy customer line, just waisting my time.
Response from Best Buy
August 29, 2025
Hi, Mantas, Thank you for your review. It can be frustrating not being able to get a Price Match, so we appreciate your feedback. If you'd like assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 36697 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Mooncurtain
August 24, 2025
5 out of 5
I’d like to thank the staff at Aurora for locating an Otter phone case and dispatching my order promptly. It arrived the following day. Thank you! 🙏

About Best Buy Aurora

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