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Frequently Asked Questions About Best Buy Burbank
How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3444 reviews)
Jamil H
July 31, 2025
1 out of 5
ABT Electronics
I recommend to everyone best service quality
Bad online services bad delivery services
I been waiting for a whole month for my delivery service they kept delivering it to wrong address’s
4 times wrong address the last delivery they dropped one and refused to install it will they got paid for installation and the other loundery tower was damaged by the drivers he said its damaged and he return it the they need to change the teem supervisor and manager and employees they have to bring the right people to help there customer
I asked them let my speaks to somebody I charge they refuse !!!!!!
I recommend to everyone to shop from ABT electronics the best quality and the best service kindly people working from the bottom of their hearts
ABT
Response from Best Buy
July 31, 2025
Hi there,
Thank you for reaching out here to share this review, although we hate to hear your delivery and installation appointments did not go as expected. We would like to learn more, and see if we can help.
To get started, please send us a message on Facebook (https://bby.me/sx1hcc), Twitter/X (https://bby.me/r068ah), or Instagram (https://bby.me/vmqbj4). Please also include a note stating you are reaching out from a Google review by including this reference number: #22901. We look forward to hearing from you!
Regards,
^Katie
Hector L
July 27, 2025
5 out of 5
En este lugar se encuentra un extenso surtido en electrónicos, computación y equipos móviles.
Nedal a
July 26, 2025
1 out of 5
Very very bad customer service
Adriana G
July 24, 2025
5 out of 5
David and his coworker did a fantastic job they managed to help, & guide me to buy an amazing TV ! Not only that very great customer service !