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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3615 reviews)
Darryl C
October 08, 2026
1 out of 5
Poor customer service... Will not ever go back!!!
Response from Best Buy
October 08, 2026
We appreciate you taking the time to share your feedback. We'd like to hear more and ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zwzyqU), Twitter/X (https://bby.me/rKOhcO), or Instagram (https://bby.me/fazUDt), and mention your Google review, 232232.
Daisy C
October 03, 2026
1 out of 5
Marcello, the front desk representative, was very unhelpful. He was unable to answer my questions or assist me with transferring my data to my new phone. I would recommend avoiding this store and saving yourself the time and frustration.
whatever r
September 04, 2026
1 out of 5
Employees give Andre without actually checking the back rooms
anthony
August 30, 2026
1 out of 5
Asked this worker where a item was and didn’t even bother to point me in the right direction. He just said it’s over there. Place has gone to shi. If your looking for good customer service store, go to abt electronics. It’s a drive but there are way more friendlier & knowledgeable able their products.

About Best Buy Burbank

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