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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3378 reviews)
Ken G
April 23, 2025
5 out of 5
Angel @ the Samsung site was very helpful, as was the Geek Squad!
Leslie C
April 20, 2025
1 out of 5
I witnessed manager Juan being quite rude with both, employees & customers..good thing I caught his name off the badge. He just doesn't seem like a pleasant person to work with. Most employees are fine but some are incredibly loud, clapping & yelling across the store: why is that necessary? Also, for some reason this is the only Best Buy I've been to that blasts music all day. It gave me a headache..I can't be there for a long period of time or else I'd get a migraine.
Response from Best Buy
April 21, 2025
Hello, Leslie, Having to witness poor customer service from Juan is frustrating, along with having a poor customer experience in the store is upsetting. Please connect with us on social media with private links. When you are reaching out mention "Google Review 65060741", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Drew P
April 19, 2025
5 out of 5
Daisy & Anthony in the GeekSquad; very pleasant, very helpful
goway9999
April 17, 2025
5 out of 5
Amazing BB location. Everything you could image with almost all hands on displays.

About Best Buy Burbank

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