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Best Buy Evanston
Services Offered
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Frequently Asked Questions About Best Buy Evanston
How do I check product availability at the Evanston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evanston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evanston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evanston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2522 reviews)
Juvert N
November 27, 2024
5 out of 5
Great 👍 👌
Laura S
November 25, 2024
4 out of 5
They changed there system and you have to wait in one line regardless of what your doing, returning, purchasing, picking up and order. I think it takes more time this way. I liked it better when it was in separate locations in the store.
William M
November 24, 2024
1 out of 5
Faizaan insulted my intelligence saying if they price matched the product, best buy wouldnt profit, lol
You are a perfect fit for phone customer support faizaan
Response from Best Buy
November 24, 2024
Hello William,
Thank you for the review. I can certainly understand your concern with our phone support agent and the statement.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Belia R
November 16, 2024
5 out of 5
Went in for an open box item. They searched for a good while and were very apologetic when they couldn't find it. I appreciated that they genuinely tried. Ended up buying another item that I liked better so it all worked out. Quick in and out. Plenty of easy parking and you can multi task errands since there is a Target and a Jewel as well.