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Frequently Asked Questions About Best Buy 75th & Lemont

How do I check product availability at the 75th & Lemont Best Buy?
How do I check my order status?
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 75th & Lemont stores’ holiday hours?

Recent Reviews

4.1
(1745 reviews)
Jose V
October 24, 2025
5 out of 5
Great items
Mike V
October 18, 2025
1 out of 5
No issue with this actual store, but Best Buy in general. Awful 15 day return window with no exception, even for bricked products that weren't backed by the manufacturer. If you want a longer window for returns, you can pay an annual fee. I tried to return an electronic device 3 weeks after purchasing and was refused. Even after offering to pay a restocking fee, I was told there was nothing they could do. Poor customer service that comes from corporate policies.
Kathleen L
September 29, 2025
5 out of 5
The service was wonderful with patient and knowledgeable employees working at the Geek Squad desk and the computer area.
Ken L
September 14, 2025
1 out of 5
Can't get a hold of the store. It went straight to customer service that doesn't know how to get a holdout store or check an item if it's available or not. Rude customer service that could barely speak English.

About Best Buy 75th & Lemont

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