Best Buy 75th & Lemont

Get help got what I needed even o. Sale thank you

Don’t buy tvs at best if you need delivery there their party delivery company is awful. They knocked on the main door of the condo whare no one would hear it. This should be common sense how would I hear that from inside my unit down the hall. They called my wife phone number not the one I gave them for delivery mine. Then left and told me all they would do is reschedule for the next available day even though I made the call to them as soon as they left and sent me a message that they attempted delivery. By the way it was only 10am plenty of time left in the day to have the truck come back but they refused to even try to do that. I don’t think it’s m ever going to buy anything from Best Buy again after the nonsense the manager at the store pulled either. Not a good experience at all.

I was waiting 1 week for an order, they canceled it the day I it was supposed to be ready Without notice, without any other option

Terrible service. Bought an open box fridge about 2 weeks ago from this location. Spoke with an associate named Emily. Emily was friendly ill give her that. However failed to explain that our product that is being delivered will be sent to a warehouse first than shipped to our place...interesting considering we only live 10 minutes away from this location.... So we purchase the open box and she explained to us that the product will be wrapped so nothing will happen to it... Well a few days after the purchase my fiancé and I were shopping again at this location and notice that our purchase was still on the floor and not wrapped at all. We just spent almost 2k! For our product to still be available for other shoppers to tamper with. Terrible customer service at this location and best buy in general. When speaking to the General Manager I believe his name was Brett he said oh our wrapper machine broke. Sounds like a terrible excuse. Will never do business with best buy or this location ever again.