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Frequently Asked Questions About Best Buy Vernon Hills

How do I check product availability at the Vernon Hills Best Buy?
How do I check my order status?
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Vernon Hills stores’ holiday hours?

Recent Reviews

4.2
(1824 reviews)
Ruslana S
November 10, 2024
5 out of 5
Seba the employee at Best Buy was very helpful. For activating our iPad! Nobody else knew how to do it, he was very helpful. for 1 hours! to figure out our situation . Thank you!
Lorri A
October 30, 2024
1 out of 5
The quality of there service was not good. I had to visit store 3 times to get a pre-phone activated. It turns out they never activated the phone on either visit. On one of the visits manager on staff was supposed to fix the problem, but issue continued to persist. If they are known for being the Geek Squad, activating a prepaid phone shouldn't been a problem. The item was returned.
Response from Best Buy
October 30, 2024
Hi Lori, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64369090 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
John A
October 29, 2024
4 out of 5
An excellent location with a broad selection of electronics. The Magnolia room showcases high-end TVs and audio systems, including OLED and QLED models from top brands, alongside premium sound systems and theater setups for an immersive experience. For budget-conscious shoppers, the store also offers a wide range of 4K TVs, soundbars, and audio equipment to fit various price ranges. There’s a solid selection of laptops, tablets, and smart home gadgets as well. It’s worth checking online for price comparisons, as Best Buy offers a reliable price-match policy with most retailers. I didn’t interact with staff, and there were only a few visible on the floor during my visit. The layout is well-organized and easy to navigate.
Parley C
October 23, 2024
1 out of 5
Went to buy a Google pixel phone. Put my name on the stupid list, waited 20 minutes while staff talked to each other. Left without purchasing. Bought the phone at Walmart.
Response from Best Buy
October 24, 2024
Hello, Parley. Thank you for reaching out. I understand how waiting longer than usual can be frustrating. We would like to ensure your feedback is formally documented as well as assist in any way that we can! To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Best, ^AllisonS

About Best Buy Vernon Hills

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