Frequently Asked Questions About Best Buy Harlem & Irving
How do I check product availability at the Harlem & Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harlem & Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harlem & Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harlem & Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3880 reviews)
Vikas C
August 26, 2026
1 out of 5
This thong where you only sell iphones with at and t or verizon service is going to prove bad for business. Also, when someone responded with what phone service they have try not making that face and being judgemental simply because .we're not verizon lol
Jessica B
August 23, 2026
5 out of 5
Wide variety of items- went in for a WiFi extender and had options from all price ranges. TV selections were great with a lot in stock and good deals going on
kaia
August 21, 2026
2 out of 5
I would give a one star review but I am satisfied with my product. Earlier today I went into Best Buy around 7 pm to buy a MacBook. While browsing 0 workers had came up and asked if we needed help. I went up to the desk and asked for helped and was told they would help me after the next customer. So I stood around the MacBooks and was not helped until after 2 NEW families had came and then also had to proceed to ask for help. I was told there were no new MacBook airs but there was one returned. We went over several options with shipping to the store and to my home but I ended up just going with the laptop that was in store. The man had told me it was 512 GBS and was in "EXCELLENT" condition. It would also only be $80 off. Which I agreed to. Upon opening in the car it did not come in a apple box (which I knew) BUT also did not include an apple charger (it came with a generic one), was labelled "good condition" on the sticker on the MacBook AND WAS NOT 512 GBS. I understand it was around less than an hour to close but lying to get a sale to a customer is wrong. I'm still happy with my product but do not appreciate the lying what so ever..
Response from Best Buy
August 22, 2026
Hello,
Having issues with a recent shopping experience is frustrating. We'd like to discuss this matter further with you. Please reference Review #208009 when contacting us through a private social media message.
Facebook (https://bby.me/v9Wa9e)
Twitter/X (https://bby.me/vXhtGr)
Instagram (https://bby.me/SSKfGs)
Sgtjohnmaster D
August 20, 2026
5 out of 5
Wonderful experience ever had from all Best Buy stores I went, even in Washington state there was also a very good service and Electronics but The prices here make me feel being on a Bank heist.