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Frequently Asked Questions About Best Buy Harlem & Irving

How do I check product availability at the Harlem & Irving Best Buy?
How do I check my order status?
My local Harlem & Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Harlem & Irving stores’ holiday hours?

Recent Reviews

4.0
(3775 reviews)
P. S
February 13, 2026
4 out of 5
Ummmm very very good courtesy of melo
Stong M
February 12, 2026
1 out of 5
Complete disappointment. The support on the Best Buy website told me that I could bring the laptop in for repair without a receipt or buyer information, but in the store they refuse to accept it without those details. I contacted support again, and once again they told me that I could bring the laptop in without a receipt or buyer information. I went to the store for the second time, and again they refused to accept it for repair — even though the laptop is still under official ASUS warranty and the service center is an authorized ASUS partner. Honestly, this is just unbelievable.
Devon W
February 11, 2026
5 out of 5
I recently shopped there for the holidays for a new streaming setup and your guys were awesome! Philip pointed me in the right direction and gave me some good tips on a good mic y'all sell. Didn't get it that day but I picked it up the other day and it slaps!
Anonymous
February 10, 2026
1 out of 5
DO NOT PURCHASE CREDIT CARD WITH BESTBUY OR ORDER ANYTHING FROM THEM THAT REQUIRES SHIPPING. I ordered an item and financed through a BestBuy credit card (JUST ONCE) and did not recieve the item. The photo of "delivery" doesn't even show any shipping label or specific attributes to me. I ordered an expensive item and there wasn't even a signature required which is rediculous! No refunds were given. I disputed the charge and BestBuy credit denied the dipute. I have sent a complaint to the Consumer Financial Protection Bureau.

About Best Buy Harlem & Irving

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