Frequently Asked Questions About Best Buy Mid Rivers Mall
How do I check product availability at the Mid Rivers Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mid Rivers Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mid Rivers Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3019 reviews)
Amy W
August 23, 2025
5 out of 5
Kell in computers- great customer service, nice guy, would get his advice on any computer purchase! Thank you for selling us not one but three great computers! We appreciate your help!!
Becca B
August 21, 2025
5 out of 5
Very helpful when shopping for a new laptop and printer
Jessica H
August 21, 2025
1 out of 5
I walked in with the intent to purchase a laptop with a specific price range. As soon as I told the guy the dollar amount, he no longer seemed interested in talking to me and walked away while I was still talking! I ended up going to the Brentwood store for my purchase. Do better!!
Response from Best Buy
August 21, 2025
Hi, Jessica,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when shopping at their local Best Buy.
If you require support here, or would like to further document this feedback, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/q4bv1k), Twitter/X (https://bby.me/v8oa5w), or Instagram (https://bby.me/tuceew).
Please mention the phrase “Google review #32628” when reaching out.
Regards,
^Ravi
Kayla T
August 18, 2025
1 out of 5
The worst people to deal with. Have had an awful experience with them and their corporate office. Wish I could give zero stars. They have lost my business.
Response from Best Buy
August 18, 2025
Hello, Kayla.
Thanks for sharing your insight with us here. We know how important it is to get the help you need when experiencing a less than ideal situation. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 31377.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason