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Best Buy North Riverside
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3878 reviews)
Bee O
March 05, 2026
5 out of 5
Used the car installation department for a dash cam install. Absolutely 5 stars for Patrick. He was friendly helpful and quick. Would recommended this Best Buy mobile install department!
Erika L
March 04, 2026
1 out of 5
Stay away – Horrible service on a $1,400 SONY Defective TV.
I am extremely disappointed with the service at this Best Buy location.The yung lady at the costumer service and the manager don't know how treat people instead they are laughing of the situation. I purchased a $1,400 SONY television here in middle of January, and by February, the TV completely stopped working. When I came in seeking help with a defective product that failed within 60 days, the customer service team was completely unhelpful.
The worst part was the young supervisor’s response. Instead of assisting with a solution or helping me navigate the warranty process for a high-end purchase, he literally told me to "just sell the defective TV" because there was nothing they could do.
It is unacceptable to spend this kind of money at a major retailer only to be told to offload a broken product to someone else when it fails almost immediately. I expected much better support and accountability for a premium electronic purchase. Avoid this location if you value your money and decent customer service. I will never buy anything at this place and will make sure to tell my friends and family not to come to this place.
Response from Best Buy
March 05, 2026
Hello Erika,
Thank you for your feedback. We completely understand how challenging it is when an item doesn't perform as expected. While the manufacturer's warranty is designed to support these types of concerns, we are happy to assist with walking you through that process regardless of the brand.
For further support, feel free to reach out to us on Facebook: https://bby.me/61g63k, Instagram: https://bby.me/4zndur, or Twitter/X: https://bby.me/gerrbu. Please remember to include your Google review 125784.
Jorge
February 27, 2026
1 out of 5
They never what you are looking for.
Response from Best Buy
February 28, 2026
We understand the frustration when you could not find what you were looking for. For assistance, please reach out to us in a private message on Facebook (https://bby.me/2uygvg), Twitter/X (https://bby.me/t7o4zl), or Instagram (https://bby.me/k8m8y0), and mention your Google review, 122808.
estaxis M
February 19, 2026
5 out of 5
Buen servicio y mucha variedad