Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3822 reviews)
d d
November 02, 2025
1 out of 5
I had a delivery for Wednesday and I called off work to be there just for them to not deliver the fridge when they arrived and also tell me they couldnt take the one I paid for them to take telling they are not paid to lift! They then rescheduled me for Sunday today and again I called off work and hired two people since deliver people say they cant loft just to be told at 3pm that my order wouldnt be delivered!!!! What kind of games are you playing with peoples time this is so unacceptable!
Joseph D
November 01, 2025
1 out of 5
I wish I could have the 30 minutes of my day back I wasted with Daisy at Geek Squad. She was rude and poorly trained.
mohamed m
October 31, 2025
1 out of 5
My wife go there to buy new fridge and she did it got delivered after 3 days i was at work they said they can take it in while the old fridge the one it not working it same size like other or maybe bigger then they leave . Now i call to let them take it back i ll do their job and take it in they said not until next week like they piss me off really.
Response from Best Buy
October 31, 2025
Hello, Mohamed,
We are saddened by the news of you and your wife's experience with the fridge delivery. We understand how valuable your time is and would like to offer any support that we can. Please have her send a private message with her full name, phone number, email address, and order number to our Facebook (https://bby.me/cd5e4u), Instagram (https://bby.me/183xwq), or @bestbuysupport on X. Be sure to have her mention that she is responding to Google Review 62984. We look forward to help you both.