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Frequently Asked Questions About Best Buy North Avenue

How do I check product availability at the North Avenue Best Buy?
How do I check my order status?
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Avenue stores’ holiday hours?

Recent Reviews

4.2
(1954 reviews)
Aaliyah R
August 28, 2025
1 out of 5
They showed that the order would be delivered in 2 days, but on the delivery day at 3 a.m. they wrote that the delivery might take up to 3 more days. If it doesn’t arrive within 2 weeks, then they will issue a refund. So they don’t have an option to cancel the order or switch it to in-store pickup. They won’t deliver on time. This was supposed to be a birthday gift. The day is ruined. There is no gift. I will never buy from you again. I do not recommend you to anyone.
Response from Best Buy
August 28, 2025
Good Afternoon, Aaliyah, We absolutely understand how you are feeling after an unexpected delay in the arrival of a birthday gift. We would love to partner with you and look into this situation further. Please feel free to contact our team by sending us a private message on social media. Make sure you include your Google Review in your message: #36132. - Facebook (https://bby.me/h3ko65) - Twitter/X (https://bby.me/bggkds) - Instagram (https://bby.me/edeftw)
Hondurez 7
August 21, 2025
1 out of 5
I'm very upset, you can't reserve games for $5 anymore.
Response from Best Buy
August 21, 2025
Good Morning, Valued Customer. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#32683" for reference. You can find us here: Twitter(X): https://bby.me/nh0raq Facebook: https://bby.me/4qle15 Instagram: https://bby.me/8edyx0 Kind Regards, ^Trey
Ok J
August 18, 2025
1 out of 5
No indoor parking. After a great human answered all my questions and took my order I could not receive any real human service and wasted my time talking to a bot that would not connect me with a human. NEVER AGAIN.
Tandogan P
August 14, 2025
4 out of 5
I visited the Best Buy store on 08/12/2025, based on a price I saw on your website and on an in-store tag for the ASUS Zenbook 14 (SKU 6615729). The tag clearly showed the laptop priced at $899, valid until 08/17/2025. When I returned today (08/14/2025) to purchase it, the price had been increased to $1,299 without any notice. I had taken a photo of the price tag as proof, and I was told by your store team that the price could not be honored. This left me extremely disappointed, especially as a tourist with limited time, expecting fair treatment in a country known for strong consumer rights. I feel misled and believe that this misinformation caused me to waste valuable time. I hope Best Buy will take responsibility for this issue and improve clarity around in-store pricing. I was directed to Best Buy customer service regarding the ASUS Zenbook 14 (SKU 6615729) pricing issue. However, the customer service told me that the responsibility lies with the store. Both sides kept passing me around without taking responsibility. After my complaint to BBB, Best buy reached me and defined a e gift card to get the laptop as the suggested price 899 USD. Thanks for your prompt return.
Response from Best Buy
August 14, 2025
Hello, Thank you for the review. I can only imagine how frustrating it is to expect one price and see another. We want to be transparent with our pricing. I regret to learn this was not the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/jk9a8u), Twitter/X (https://bby.me/yvb5pm), or Instagram (https://bby.me/ilakbs). I’d recommend sending a private message or DM. Please include Google Review 29294. Regards, ^ Kristy

About Best Buy North Avenue

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