Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2024 reviews)
JP A
January 14, 2026
1 out of 5
Thank you for making sure I am safe
jasmine j
January 14, 2026
5 out of 5
Good customer service i had a problem with a purchase and they were very helpful and fixed it right away.
Anna N
January 11, 2026
1 out of 5
Impossible to get a human on the phone without proving my identity. Impossible to determine if I could get what I need. Refused to give any information whatsoever about cell phones. Inhuman, robotic
Timothy N
January 08, 2026
1 out of 5
I should have read the most recent reviews first… I called about price matching a new PC from Microcenter. I was told explicitly, “that is no problem and easy to do.” Brought in a screenshot and even showed the current link to the item. Was told that because Microcenter “sales” don’t qualify there is nothing they can do. I was told to buy the PC anyways and “hope for the best.” They really should call this place “Best Chance For Awful Service.”
Response from Best Buy
January 08, 2026
Good Morning, Timothy,
We definitely understand how you are feeling after not receiving the assistance you needed when you reached out for a price match on a new PC. We would love to step in and review this situation further with you. Please feel free to contact us by sending our team a private message on social media. From there, we will be partnering you with a specialist. In your message. be sure to include your Google review case ID: #102102.
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