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Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2095 reviews)
Vince P
September 05, 2026
1 out of 5
I am extremely disappointed by the poor customer service and rigid policies at this store. My partner and I went in to purchase two Magic: The Gathering The Lord of the Rings Gift Bundles for a game night event we were hosting. Despite having three units on the shelf and being two individual adult customers paying separately, management refused to sell us one bundle each, citing a strict "one per group" limit to protect against scalping.
To demonstrate that we were genuine players rather than resellers, I offered to unseal and open both boxes right at the register. Management still refused to budge or show any flexibility. While I understand anti-scalping measures, blanket enforcement against legitimate customers—especially when offering to unseal the items on the spot—is simply bad management and terrible customer support. I will be canceling my Best Buy membership over this experience.
Paulino M
September 05, 2026
5 out of 5
El servicio al cliente lo mejor
Near N
August 30, 2026
2 out of 5
Terrible customer support.
Yurii
August 28, 2026
5 out of 5
Pls tell me when i would be available to pre order xbox x x25 online ?
Thanks