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Best Buy North Avenue
Services Offered
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Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1822 reviews)
Adam S
November 27, 2024
5 out of 5
Ibrahim and Cass were both incredibly helpful, knowledgeable and kind to my wife & I and my in-laws on outfitting our new homes with our tech needs. Thank you both!
Anthony D
November 27, 2024
1 out of 5
Went in to buy a new Apple Watch yesterday and had a bad experience. I wanted to compare the new 42mm vs the 46mm but they didn’t have a single Apple Watch on display to look at.. not sure why you wouldn’t have a brand new product out on display especially right before Black Friday/the holiday season. The person helping me seemed like they had never even heard of an Apple Watch, never mind the ability to speak on the features of it. As it turns out I am not fully satisfied with my 42mm purchase and will have to go back and exchange my for the larger size. Work on providing a better shopping experience. Oh and let the leathery looking old-man security at the front that he takes his job way too seriously.
Response from Best Buy
November 27, 2024
Hi Anthony,
Thank you for sharing your feedback with us. I understand how this experience might have been frustrating, especially when trying to make an informed decision about your purchase. We aim to provide the best shopping experience for our customers, and I’d be more than happy to assist you today.
To help us address your concerns, please connect with us by sending a private message on one of the following platforms:
Facebook: https://facebook.com/BestBuy
Twitter/X: https://twitter.com/BestBuySupport
Instagram: https://instagram.com/BestBuy
In your message, please include your full name, phone number, and email address. Be sure to mention that you're reaching out regarding your "Google Review" and include this conversation number: 64483615 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to helping you further.
Best regards,
^Magee
Joe P
November 26, 2024
1 out of 5
I paid over $850 for delivery and installation of four appliances (dishwasher, oven, fridge, microwave) scheduled for November 21st. The delivery was rescheduled twice and still hasn’t happened with no delivery or install on the books. I was promised my items were "on the truck" and would "100% be installed" this week, but this was false information and a lie told by Best Buy Customer Support, as they cancelled again due to inventory. Additionally, Best Buy provides no appointment updates—I had to call to find out they couldn’t make the appointments. The lack of communication and delays are unacceptable.
Response from Best Buy
November 26, 2024
Hello Joe,
Thanks for reaching out and providing your feedback. Having your appliances installed should be an easy process, so I can understand your concern when they are delayed. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64479835.
Kind regards,
^Aaron
Mitch M
November 19, 2024
5 out of 5
They really take care of you here; so
Much better than buying stuff online.