There is a new type of special education in this store. The blonde girl who followed me around the store definitely made me not want to purchase the laptop im clearly in the market for. Or the s26 ultra phone. Could've at least asked me for assistance but that negative energy literally made me leave the store. 2 thumbs down 👎 best buy do better
Response from Best Buy
October 15, 2026
Hello, Monte,
Thank you for sharing your feedback with us. We strive to provide excellent customer service and a welcoming shopping environment, and we understand your recent store visit did not meet those expectations. Please send us a direct message through one of our social media platforms, so we can look into this further and assist you. Be sure to mention Google Review 238363 in your message.
Instagram (https://bby.me/jcQQrW), X/Twitter (https://bby.me/o1Nxbr) or Facebook (https://bby.me/jOn6Dc)
Linda B
September 27, 2026
A huge thank you to Ali for his expertise and exceptional customer service.Ali is a credit to Best Buy. His positive attitude and willingness to assist customers is commendable. Thank you, Ali, for making ours a positive Best Buy experience.
Lyn and Phil P
Mirna C
September 08, 2026
The representative sold me the wrong memory card, just so they tell me that I have to pay to get it returned. Never buying anything here again.
Response from Best Buy
September 08, 2026
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be when processing a return, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 219778.
Facebook (https://bby.me/oBCCkP)
X (https://bby.me/WEF4w6)
Instagram (https://bby.me/Q1xibP)
We look forward to assisting you there.
Dumic C
September 04, 2026
They are selling shiiit phones for $200.
If you want shiit💩 phone for 200$..go buy from them