Frequently Asked Questions About Best Buy Lafayette
How do I check product availability at the Lafayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lafayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lafayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2304 reviews)
Babe R
May 17, 2025
5 out of 5
Muy buena atención
Missy G
May 16, 2025
1 out of 5
Advertising new Pokémon cards for sale and only had 2 for entire Lafayette area🤔.
Ron M
May 04, 2025
5 out of 5
Great service
The R
April 08, 2025
1 out of 5
I went to the store to purchase a case for my AirPod pros - referred there by ATT representative who just sold me the pros. I get there and I look around for the case myself. After while I asked someone. He pointed me in a direction, i walked all around the area he had suggested. I couldn’t find them. Eventually I walked back to him and told him i didn’t see them. Another rep was standing next to him and said he doesn’t believe they have them in stock - before I was about to leave the first guy said he believe they have the silicon in stock-
They tried to point me again! I said no show me walk me over there. (I watched reps walk 3 different white men to what they needed in the same area i was in.) when we went to the grab the silicon case - they actually had the case I wanted in stock GO FIGURE!!
As I was purchasing the case i informed the guy on how i felt and told him it made me feel bad
It seemed as if he didn’t even care.
I said ok I WILL NEVER RETURN TO THIS BEST BUY AGAIN- making me second guess cancelling my membership with them and geek squad and my credit card!! I can easily take my business elsewhere cause yall obviously don’t need it!!
Response from Best Buy
April 08, 2025
Hello there.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65023650.
Regards,
^Jason