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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(2349 reviews)
Chip A
October 04, 2025
5 out of 5
If I had a nickel for every purchase, it would be a rebate!!! Great products and service. Fair prices.
Ella S
October 02, 2025
1 out of 5
Went in to Geek Squad. I told them my computer wasn’t turning on, but thought it was an issue with my charger. I explained to the staff I thought it was a simple fix, and asked if someone could look at it real fast, and they said “no, it will definitely take a long time to fix if your computer isn’t turning on, that’s a major problem.” The staff was extremely rude, and didn’t take 2 minutes to solve my problem. I proceeded to go to Boiler Tech Solutions, who told me it was a simple fix, and I was out in 5 minutes. All I needed was a new charger. The staff at Best Buy didn’t take the 30 seconds to determine I was using the wrong charger for my MacBook. Told me I would have to come in a whole mother day, and that they would have to ship my computer out.
TheBubster27 (
September 26, 2025
5 out of 5
Love this place. The most helpful sales associates around.
Nikolai H
September 20, 2025
1 out of 5
Went in for a type A charger, they proceeded to tell me the max wattage possible was 10 on type A. This is false and they were trying to upsell me a chromecast charger for 100 dollars as a charger for my ipad. And I just want a power brick for my right angle cables. At this point I'm just gonna buy new cables and write off best buy since they're just trying to get a commission and don't even know what they're talking about.
Response from Best Buy
September 20, 2025
Hello, Nikolai, We appreciate you taking time out of your day to leave your feedback. Receiving incorrect information is very frustrating, so we can understand your disappointment. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/ympm4i), Twitter/X (https://bby.me/hm7php), or Instagram (https://bby.me/uwxrxj). Please reference Google Review #45728.

About Best Buy Lafayette

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