Best Buy Lafayette

Do not purchase appliances from Best Buy! We have purchased a refrigerator and dishwasher in the last 3 weeks and have had MULTIPLE issues where they have given us broken appliances and did not hook up the water line to our dishwasher before attaching it under our counter. The only resolution is for us continue giving up our time for additional installs.. Who has time for this? After spending close to $5k for broken, scratched up appliances/incorrect installs, we will never spend another dime in this store! Edited to add: after messaging best buy on their social media as suggested and contacting their customer service, the only resolution Best Buy wants to offer is to schedule additional installation dates or for them to just pick up merchandise for a full refund. For this not being our fault, they definitely have treated us as of we are the problem.

Amazing and I got a new ipad

This is not necessarily a review of the Lafayette location, because I assume the ridiculousness they tried to pitch me comes from corporate , but reviewing BB corp isn’t an option. I went in to buy a laptop for my Purdue freshman. We settled on a lower priced one because he has both PC & IPad, but he needs a Microsoft laptop to do what needs to be done in chemistry. The laptop after tax was $999. A guy who I assumed was a manager comes up and says “oh this laptop qualifies for our price match guarantee, research our on line sales and if this laptop goes on sale, we will refund you the difference.” I was like “oh wow that’s really nice , thanks for letting me know.” Then he shows me this pamphlet that their ‘price match guarantee’ costs me $49.99!! I said “wait, you want to charge me $50, for me to search your ads for sales and will only price match, if it does go on sale, if I give you $50???” “Yes”. I almost told him where he could stick his guarantee. At the end of the guarantee “pitch” that did nothing but upset me, we find out the laptop we did chose was out of stock (which is another constant disappointment by BB). Options were get it shipped out to campus house in 2 days (which it didn’t have a signature requirement- so $1000 equipment just getting left outside for Lord knows what could happen), OR we could have it shipped to the store where we could pick it up in TEN DAYS!!! I said just ship it here like you’re going to in campus thru fed ex instead of whatever transfer crap you’re doing. Of course, they didn’t understand that concept. I almost went to Wal-Mart and I wish I would’ve. Best Buy employees are not any better than Walmarts electronic department employees and I would’ve paid less. When we bought the IPad; the dude said Excel works on IPad just like Microsoft laptops and he found out the hard way that was not the case!! That was close to a $1500 purchase. Everytime I go to Best Buy, I’m disappointed. Every time. I know it’s not going to hurt BB business when I never come back, but I will never go back to another BB.

My daughter and I were shopping for a new laptop for school, and the models that were most reasonably priced were all limited to S Mode. We were informed that these devices could not be removed from that mode. If that is the case, it is unclear why they are being sold, as they do not meet the practical needs most users would require for school use.