Frequently Asked Questions About Best Buy Maple Grove
How do I check product availability at the Maple Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maple Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maple Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3181 reviews)
Jordan S
February 22, 2025
1 out of 5
Store Pickup is a joke. Item showed in stock and ready in 1 hour. I placed my order and received no updates until 8 hours later when they canceled my order saying it was out of stock and couldn’t be filled. Complete waste of time. I happily bought from a competitor who had the item in stock and ready for pickup in a few minutes.
Response from Best Buy
February 23, 2025
Hello, Jordan,
Thank you for feedback on Google. Having your same day order not ready and cancelled is upsetting . We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64843412", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Daniel S
February 19, 2025
5 out of 5
I was having problems with a new iPhone and was referred to Best buy's geek squad. The gentleman that I talked to was very professional and answered all my questions. I would highly recommend.
Katie
February 19, 2025
4 out of 5
Prices is meh, but look of store is good. Wish they had what I was looking for.
Paul A
February 16, 2025
3 out of 5
President day sale ads. My top 3 washing machines, none in stock. All on backorder, no dates available.
Couldn't sell any of the floor models.
When your washer goes out. Just have to settle for what's available
Response from Best Buy
February 16, 2025
Hello, Paul,
Thank you for the review. I completely empathize with your feelings of frustration regarding the difficulty in purchasing a washing machine, especially when they are either out of stock or on back order. It’s certainly a challenging situation to be in, and I can see how that would be quite upsetting.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64820378.
Regards,
^Kristy