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Frequently Asked Questions About Best Buy Maple Grove

How do I check product availability at the Maple Grove Best Buy?
How do I check my order status?
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maple Grove stores’ holiday hours?

Recent Reviews

4.1
(3181 reviews)
Jordan S
February 22, 2025
1 out of 5
Store Pickup is a joke. Item showed in stock and ready in 1 hour. I placed my order and received no updates until 8 hours later when they canceled my order saying it was out of stock and couldn’t be filled. Complete waste of time. I happily bought from a competitor who had the item in stock and ready for pickup in a few minutes.
Response from Best Buy
February 23, 2025
Hello, Jordan, Thank you for feedback on Google. Having your same day order not ready and cancelled is upsetting . We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64843412", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Daniel S
February 19, 2025
5 out of 5
I was having problems with a new iPhone and was referred to Best buy's geek squad. The gentleman that I talked to was very professional and answered all my questions. I would highly recommend.
Katie
February 19, 2025
4 out of 5
Prices is meh, but look of store is good. Wish they had what I was looking for.
Paul A
February 16, 2025
3 out of 5
President day sale ads. My top 3 washing machines, none in stock. All on backorder, no dates available. Couldn't sell any of the floor models. When your washer goes out. Just have to settle for what's available
Response from Best Buy
February 16, 2025
Hello, Paul, Thank you for the review. I completely empathize with your feelings of frustration regarding the difficulty in purchasing a washing machine, especially when they are either out of stock or on back order. It’s certainly a challenging situation to be in, and I can see how that would be quite upsetting. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64820378. Regards, ^Kristy

About Best Buy Maple Grove

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