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Frequently Asked Questions About Best Buy Maple Grove

How do I check product availability at the Maple Grove Best Buy?
How do I check my order status?
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maple Grove stores’ holiday hours?

Recent Reviews

4.1
(3135 reviews)
James B
November 21, 2024
5 out of 5
Very friendly and helpful staff.
Casey C
November 21, 2024
2 out of 5
Did not have promotional Pokemon cards.
Mai V
November 19, 2024
4 out of 5
I like this best buy. Good vibes.
gao v
November 14, 2024
1 out of 5
I went to purchase the Dyson Slim vacuum $499.99 it was on sale previously the week for $239? Anyways Target had the same Dyson on sale for $249.99. I asked for a price match, two cashier pull up the information on Target and needed an approval code. We waited for a while like 6-7 minutes ( no one was in the store) An advisor came up and verified everything we thought okay someone is going to approve the transaction, come to find out we were denied the price match. The advisor told us that they can only price match if we sign up for a membership plus plan which is $50. ??? Since when did Best Buy implement this rule? The advisor said it had always been there and only exclusive products can be price match for plus member. He said no and walked away. We asked the cashier if the advisor was the manager and was told no but close and he was just following orders from his ear piece. We left without buying but went online and had no problem with customer service price matching for us online. Were we lied to by the store manager? This is unacceptable.
Response from Best Buy
November 15, 2024
Hello Gao, Thanks for reaching out and providing your feedback as this helps us to improve. Getting a price match should be an easy process, so I can understand your concern here. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64428716". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron

About Best Buy Maple Grove

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