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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Mankato
How do I check product availability at the Mankato Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mankato Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mankato stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mankato Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1783 reviews)
Peggy G
March 31, 2026
2 out of 5
Trying to download app to make appt for computer repair/ pickup frustrating. Calling for appt was worse as person was hard to understand and asked for same info over and over, name ,phone number. Repeated email address and was not correct , tried to correct, just didn't get it. Will rethink using this tech support if needed again. Should not be that difficult to drop off a product or pick it up after repair.
Response from Best Buy
March 31, 2026
Good morning,
Thank you for sharing your feedback with us. We understand having difficulties with scheduling an appointment for your computer repair over the phone, isn't ideal.
This is something that should be able to be completed as well on our website here: https://bby.me/Z60MX2. That said, we'd like to look into your experience further if you can send a private message on one of our social media platforms, Facebook (https://bby.me/bPjtAr), Twitter/X (https://bby.me/kTUXS6), or Instagram (https://bby.me/wkXLx7), and refer to your "Google review #136872".
Jason A
February 11, 2026
1 out of 5
Terrible customer experience, 15 days return is absolutely ridiculous. That includes shipping time as well and it was a gift. So we didn’t realize it was wrong till 21 days and now I am stuck with $300 of worthless products to me. Bought on app and didn’t realize it was not BestBuy I was buying from, so they wouldn’t even help me at the store. Regardless of who is technically selling the product in your App, BestBuy is the face of it and it’s your reputation taking the hit. Been a long time supporter of BestBuy, but those days are gone!
Response from Best Buy
February 11, 2026
Good Afternoon, Jason,
We definitely understand how you are feeling after an issue occurred with your recent attempt to return an item. Your return period does not start until you have received your order. We would love to review this situation in depth and work to better assist you. Please start by sending us a private message on social media, so we can partner you with a specialist.
- Facebook (https://bby.me/cytfil)
- Twitter/X (https://bby.me/e717uu)
- Instagram (https://bby.me/y4vhr1)
Shannon P
January 31, 2026
5 out of 5
Staggering was helpful. In and quickly
Taco C
January 25, 2026
5 out of 5
Hanna help me tremendously by finding a ethernet adapter and showing the best buy automotive wire adapters.