Best Buy College Station

Quick spot to fuel your, feed the emu across the street. It likes Fritos

They have it all, if not they will get.

This is the second time I've visited this Best Buy and left disappointed with the customer service. During my most recent visit, I went to the section where I needed assistance. Two employees were helping other customers, which was understandable, so I waited. However, after they finished, neither employee acknowledged me or asked if I needed help. I eventually had to approach one of them because I was confused about a product I had found online versus what I was seeing in the store. The employee simply told me to scan the item with my phone, and once I did, he walked away without asking if I had any other questions or if I needed further assistance. As a customer, I don't expect employees to hover over me, but I do expect some level of engagement when I'm clearly trying to make a purchase and need help. The lack of initiative and customer service made me feel ignored. The only positive part of my visit was the cashier, who was friendly and pleasant.

Great CS, answered questions, very helpful