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Best Buy College Station
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Frequently Asked Questions About Best Buy College Station
How do I check product availability at the College Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local College Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy College Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the College Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3190 reviews)
Punyasloka S
August 14, 2025
5 out of 5
Great service. The staff are very friendly and helpful.
Mark S
August 14, 2025
1 out of 5
Best Buy Buyer Beware!
Best Buy is supposedly an authorized HP service center, however they want to charge me several hundred dollars to fix my 17" HP laptop which still has over nine months of factory warranty left on it. It's only 3 months old. Best Buy says they do warranty work but they want me to pay diagnostic fees and buy some sort of maintanance plan before they will even look at it.
Unfortunately HP's website lists Best Buy as their only authorized service center in my area. The only other I found was Micro Center in Houston or Dallas. I called Micro Center in Houston and they said they do not charge any fees for warranty work. So it's off I go to Micro Center in Houston.
I regret every dollar I've spent at Best buy over the years, for appliances, computers printers, software, etc. and I will NEVER set foot in one of their stores again!
Response from Best Buy
August 14, 2025
Hello,
Thank you for the review. I can see why you'd be frustrated about the service fees, especially with your laptop needing repairs. We want to be fair and transparent with our pricing,
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/zy4r59), Twitter/X (https://bby.me/k5sijz), or Instagram (https://bby.me/ly355m). I’d recommend sending a private message or DM. Please include Google Review 29319
Regards,
^ Kristy
Phily P
August 14, 2025
5 out of 5
Great place to buy tech.
Maggie T
August 05, 2025
5 out of 5
The customer service was awesome!