Frequently Asked Questions About Best Buy College Station
How do I check product availability at the College Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local College Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy College Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the College Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3132 reviews)
Ale E
April 10, 2025
1 out of 5
Very rude guy* not helpful at all at curbside.
Response from Best Buy
April 10, 2025
Hello, Ale,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving polite customer service, even during a curbside pick-up. At Best Buy, we strive to ensure all of our customer have a positive overall experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65030980" when reaching out via social media.
Thank you,
^Ruby
Nicole M
March 29, 2025
3 out of 5
They rarely ever pick up their phone. The one time I did get hold of them they were able to help me out quickly, it's just a matter of answering calls.
Response from Best Buy
March 30, 2025
Hello, Nicole.
I do understand your frustration with not being able to contact the store directly. Due to current labor shortages, stores may not be able to pick up calls at the time of calling, if this happens then you call is routed to our support line where a qualified Agent can provide support for your situation. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be happy to assist. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64984283.
Best,
^Allison
William K
March 29, 2025
5 out of 5
Got r done! Good job!
Tori S
March 23, 2025
1 out of 5
So frustrating not being able to resolve issues other than AI or dealing with people from another country who do not or cannot speak proper English. I'll never buy from Best Buy again.
Response from Best Buy
March 23, 2025
Good Afternoon, Tori,
Best Buy strives to provide our customers with an experience where they can easily get the assistance and support they need. We would be happy to connect with you and work to better assist you. Please feel free to send our team a private message on social media and we will partner you with a specialist. Make sure your message includes your full name, phone number, email address, and Google review reference number: #64960914.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby