Very unhelpful, after finally finding someone to help me...
Response from Best Buy
April 08, 2026
Hello Michael,
Thanks for your review. Feeling overlooked or ignored is not the kind of experience we want our customers to have.
We'd like to follow up and assist with any questions or concerns you may have.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/Kne2Fb)
- Twitter/X (https://bby.me/1LHX5W)
- Instagram (https://bby.me/n5YgsN)
When reaching out, please reference your Google Review 139757.
Exelente tienda para electrodomésticos con un personal calificado y respetuoso.
An excellent place to buy the good stuff.
No matter what store you go to anymore, the younger generation is no help, have no knowledge of items in store and lack communication skills. You must do your own research before you go or you will just be more lost when you depend on a knowledgeable person to help.
Response from Best Buy
March 30, 2026
Thank you for sharing your feedback with us, David. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
Please message us through our social media channels on Instagram (https://bby.me/QlKyPG), X/Twitter (https://bby.me/hE8xNd) or Facebook (https://www. https://bby.me/mQ0KqF) with the full details of your experience. Also add Google Review 136511. We look forward to hearing from you.