Frequently Asked Questions About Best Buy Grand Forks
How do I check product availability at the Grand Forks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Forks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Forks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Forks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1540 reviews)
Justin K
July 31, 2025
4 out of 5
Went there, went home, by those standards it was pretty neat
George A
July 27, 2025
3 out of 5
Sometimes it's hard to get somebody to help you. I wish Best Buy stores were better stocked. 90% of the time, the item I'm looking for has to be ordered instead of picked up
Response from Best Buy
July 28, 2025
Hi, George,
Thank you for sharing your review. We strive to provide quality service from our friendly and knowledgeable staff. However, I understand this may not have been properly reflected in your recent visits.
So we may follow up and learn more, please send us a private message through Facebook (https://bby.me/arncre), Twitter/X (https://bby.me/tvv2bz), or Instagram (https://bby.me/jqyl8o). Please include "Google review 21300" in your message, and a member of our Corporate Team will be happy to assist.
Regards,
^April
Philip L
July 19, 2025
4 out of 5
Got what I needed
Rhonda B
July 11, 2025
1 out of 5
Best Buy is terrible to get ahold of either on phone or online. For this it should be no stars.
Response from Best Buy
July 15, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to reach anyone for assistance, isn't a welcome experience. I'd be happy to have our corporate team see if they may be able to help.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/db8p21), Twitter/X (https://bby.me/btl0oa), or Instagram (https://bby.me/y42qgu), with your full name, phone number, email address, and details on your reason for reaching out. Please also mention your "Google review #14494" in your message to us.
Sincerely,
^ Melissa