We were getting an alarm system installed on our vehicle. Our tech guy Toby was great. He was very knowledgeable and nice to visit with.
Good customer service, ordered online and pickup when it's available. Easy and save time.
Expensive but love that store
Very Poor Customer service here, went in for a Fitbit, walked out with nothing. Many employees on their phone not paying attention, many walked right past without asking if we were doing ok, that’s just plain bad hospitality. Then we waited at front cashier’s with no open lanes, escorted to a long line at customer service to simply “check out”. This place needs new management.
Response from Best Buy
March 26, 2026
Hello, Justin!
We appreciate your feedback, though we wish you had a better experience looking for friendly and attentive support in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #135081" for reference. You can locate us here:
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https://bby.me/dA9noW
Facebook:
https://bby.me/elf93p
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https://bby.me/kbGF2x