Frequently Asked Questions About Best Buy West Albuquerque
How do I check product availability at the West Albuquerque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Albuquerque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Albuquerque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4112 reviews)
Vanessa A
April 21, 2025
5 out of 5
I believe it was Marissa ( I may have the name wrong) who attended to me this day. My goodness- her patience, smile and knowledge was amazing. Best Buy please keep her for life! My computer has been finicky and been "ghost-touching" since I got it and she wen through it to see what could have been off and how to make sure I got my updates hiding in the system updated. She was also very open in sharing next steps if I was dissatisfied in the coming days. This is the best service I have received since being a member!
Gregory B
April 20, 2025
5 out of 5
Tim & Omar installed a new radio and backup camera in my Toyota Tacoma 2011. Such nice, intelligent gentlemen who did an excellent job and steered me in the right direction of the best components.
Mike M
April 11, 2025
5 out of 5
Great hours great customer service top-notch products
Ben P
April 10, 2025
2 out of 5
Came in to buy a computer monitor. I guess they decided it was ok not to schedule anyone for the registers anymore and I had to go wait in the customer service line. No wonder brick and mortar stores are dying, abysmal management.
Response from Best Buy
April 10, 2025
Hi, Ben,
Thanks for reaching out to share this review. We did recently combine our checkout line with our customer service line, but I can understand your frustration if your wait time was longer than expected. I'd like to get some more information from you, and ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65030706. We look forward to hearing from you!
Regards,
^Katie