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Frequently Asked Questions About Best Buy West Albuquerque

How do I check product availability at the West Albuquerque Best Buy?
How do I check my order status?
My local West Albuquerque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Albuquerque stores’ holiday hours?

Recent Reviews

4.1
(4112 reviews)
Vanessa A
April 21, 2025
5 out of 5
I believe it was Marissa ( I may have the name wrong) who attended to me this day. My goodness- her patience, smile and knowledge was amazing. Best Buy please keep her for life! My computer has been finicky and been "ghost-touching" since I got it and she wen through it to see what could have been off and how to make sure I got my updates hiding in the system updated. She was also very open in sharing next steps if I was dissatisfied in the coming days. This is the best service I have received since being a member!
Gregory B
April 20, 2025
5 out of 5
Tim & Omar installed a new radio and backup camera in my Toyota Tacoma 2011. Such nice, intelligent gentlemen who did an excellent job and steered me in the right direction of the best components.
Mike M
April 11, 2025
5 out of 5
Great hours great customer service top-notch products
Ben P
April 10, 2025
2 out of 5
Came in to buy a computer monitor. I guess they decided it was ok not to schedule anyone for the registers anymore and I had to go wait in the customer service line. No wonder brick and mortar stores are dying, abysmal management.
Response from Best Buy
April 10, 2025
Hi, Ben, Thanks for reaching out to share this review. We did recently combine our checkout line with our customer service line, but I can understand your frustration if your wait time was longer than expected. I'd like to get some more information from you, and ensure your feedback is formally documented on a Corporate level for internal review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65030706. We look forward to hearing from you! Regards, ^Katie

About Best Buy West Albuquerque

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