I had to give it a star! HORRIBLE ABSOLUTELY HORRIBLE!! There is no excuse for this negligent service!!! Trying to have a service rep perform a diagnostic evaluation on a fridge purchased April 2021 with a purchase agreement. Two dates scheduled two no shows. Completely unacceptable! No excuses!! What to do next??? HELLO BESTBUY maybe now I can get an answer?
The return policy is ridiculous, be careful!
Nick LaVecchia was extremely knowledgeable and helpful. He really knew TVs and speakers, and he asked questions that we didn’t know to ask, such as the amount of sunlight in the room where the TV would go. (He guided us toward a TV with an anti-glare screen for that reason. Excellent call.) Overall, an efficient purchase experience – we left confident that we had spent our money wisely. Thanks.
Muralikrishna G
April 22, 2025
Unlike other locations, this place has less customer attention by the staff and seems to be laid back type.