Grandes irresponsables esqe son fuimos a comprar dos playstation5 y solo nos hicieron llegar una al reclamar dicen q las dos fueron entregadas teniendo el video de seguridad donde se ve q solo una fue entregada y ellos no hacen nada hechar 500 dólares a la basura con estas empresas mediocres
Response from Best Buy
January 18, 2025
Hola, Ana,
Gracias por compartir su experiencia con Best Buy. Entiendo que no tener una buena experiencia con una compra puede ser difícil. Si necesitas ayuda puedes contactarnos por uno de nuestros perfiles de media social debajo con Review 64704498 para mas soporte.
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Gracias,
Tommy
Went into this store to exchange iPhone 16 plus down to the iPhone 16. Wendell was extremely helpful. He went above and beyond to assist me even getting called to another location but staying on the phone to assist the workers in the Huntington location. Timmy and Sophia were also great in Wendell's absence
Frederick I
January 15, 2025
Shop on Amazon. This store and its manager do not care about you. They care about profits. Amazon takes returns no questions asked, very easy. According to the manager, Best Buy doesn't care if you're sick with cancer and missed the return date by 1 day. Half the amount of days to return as Amazon.
Response from Best Buy
January 15, 2025
Hello, Frederick,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64681451. We look forward to working with you.
Regards,
^Aaron
Had a wonderful experience in the store, Alyx over in the computer section is great. He was very knowledgeable, and patient. Ask for him!