Best Buy Huntington Station

Store is clean, staff are attentive and knowledgeable. Liam helped with the purchase of an open box item then had another associate assist with the payment process while explaining the warranty and geek squad information to ease my purchase. He then had another associate wrap up my item and they both put it in my car whIch I wasn't able to do on my own. Ive made many expensive purchases at different best buys and they have all been excellent, this was quick and easy definitely recommend this store

Why offer curbside pick up if ya gna make me wait half an hour out here. Ridiculous -.-

BEWARE!!! When you pay “Best Buy” to “install” an appliance, you’re actually signing up to invite unqualified, agitated RXO delivery drivers into your home! I brought a dishwasher for over $2k including delivery, installation and haul away. The problem began when the unprofessional “installer” arrived in a Home Depot van. They were outwardly annoyed and argued with each other. I felt unsafe when I pushed back regarding a “required” cash payment. “Fine, but can I pay your company over the phone instead?” No. I was required to Venmo him directly. They asked me plumbing questions I do not know answers to (not my job to install dishwashers). When the “install” was “complete” I asked if the dishwasher was working, he said “I guess so.” Then they spilled water all over my kitchen, living room, front walkway and driveway as they dragged away the old machine and just drove away. Then I found that they broke my kitchen cabinet and left styrofoam all over mine and my neighbor’s front yards. I called Best Buy asking for assurance this wouldn’t occur to other patrons. Instead they offered me a $200 gift card and “someone” to come check the install. But they could not confirm which company the next “install” crew would be from. It felt like my safety concern was not a concern for them at all. I refused the gift card (I’ll never spend another penny in Best Buy) and returned the machine. Best Buy offered to open a claim to fix my cabinet. What they didn’t tell me was that my number would be given to the delivery man so he could try to “resolve the issue” himself. Basically, he’ll be on the hook for whatever I’m rewarded. So I closed the claim because I do not want additional issues. I’m still down the $45 cash payment, AND somehow expected to pay a remaining $93.60 on my card… for what!? Best Buy: DO BETTER!!! Please vet who you subcontract with. I unknowingly let two strangers in while I was home alone solely because I trusted you!! And please make it easier to resolve issues. I’ve wasted hours on hold to be disconnected or treated rudely by your representatives.

I went in with an issue with MS Outlook. Josh L at Geek Squad quickly resolved the issue. I had made an appointment online and they were reasonably on time and accomplishing all of my needs in less than a half hour. Thanks Josh.