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Best Buy Joplin
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Joplin
How do I check product availability at the Joplin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Joplin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Joplin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Joplin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2532 reviews)
lane w
January 18, 2025
1 out of 5
Ordered a tv online. Said it would be here by Friday, changed it to Tuesday. Called several times and was promised I would get it by Saturday. Then Saturday they said that’s not possible. When I asked for a refund, they said it wasn’t possible and that I would have to make a REQUEST AND GET APPROVED TO GET A REFUND. I still do not have my tv or my refund. Needed the tv specifically on this Saturday for a watch party and they dropped the ball several times. Oh and it’s impossible to contact the store directly. Everytime I call I get sent to a call center where I can barely understand the people talking. Will never spend a dime with Best Buy again.
Response from Best Buy
January 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my electronics will arrive during the timeframe indicated when the order was placed. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64703016".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
my l
January 18, 2025
4 out of 5
Friendly staff
IRony
January 17, 2025
1 out of 5
Terrible store at least the stocking an customer service I sat on the phone for 20 minutes trying to call ahead to see if they had what I wanted I had time to stay on the phone drive to the store go in the store still be on the phone while they’re All just standing around doing nothing then they don’t have any bit of what I wanted because it’s sold out awesome waste of time lost me for life I’ll happily shop online instead
Response from Best Buy
January 17, 2025
Hello,
Thank you for sharing your review. Not being able to find out if the item you are looking to purchase is available before arriving at the store, is not ideal. We would like to follow up and discuss this matter further.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64696996" in your message. Thanks!
All the best,
^April
Zimri F
January 11, 2025
1 out of 5
Worst customer service by the manager. I went in for my appointment with geek squad to fix an issue with my phone. It was a small issue with my phone which unfortunately could only be fixed by the manufacturer. that is not the problem. I would've completely understood that. it was the way he was talking to me about the issue. Dark complected man who had a Hispanic accent. he didn't know what wasnt covered and what was under the total tech but he is the manager that calls the shots on things like this. why do you have a manager making decisions on things he doesn't even know or understand. an employee had to explain to him everything he gave us attitude and he was being an asshole about it. all he had to do was politely tell me it's something they can't cover because of whatever reason. he didn't do that though. if you're expecting help from one of the employees lower your standards. especially when they call for a manager.
Response from Best Buy
January 11, 2025
Hello, Zimri,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64667708. We look forward to working with you.
Regards,
^Aaron