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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(3107 reviews)
Blake S
September 20, 2025
1 out of 5
Terrible customer service. Was charged for a new TV mount but had open box sticker. Tried to immediately walk back in and switch it and security guy had no customer service or understanding of the situation. Wanted to “return” an item that isn’t even on the receipt. 12 people waiting in line. Will likely need to go other places to get further tech for our company. Disappointed
Response from Best Buy
September 20, 2025
Hello, thank you for sharing your experience with us here. I also like to know that my new in box items are definitely new. Can you please reach out to us on Facebook (https://bby.me/e93wlb), Twitter/X (https://bby.me/ew9495), or Instagram (https://bby.me/msdln5) with more information about your experience? Please begin your message with "This is regarding my Google Review #45618".
John C
September 18, 2025
3 out of 5
Bought a laptop. Stopped working 1 year and 4 days later. Out of warranty so I'm out of luck. You would expect that your lenovo yoga PRO would last more than a year for +$1,300.00 but I guess that would be asking too much. Apparently its a known flaw where the touchpad quits working. Seems like they should fix that.
Response from Best Buy
September 18, 2025
Hello, John. We understand the frustration when your device stops working. For repair options, we recommend reaching out to our Geek Squad teams at (800) GEEK-SQUAD OR (800) 433-5778. For additional support, please reach out to us in a private message on Facebook (https://bby.me/in1bwk), Twitter/X (https://bby.me/h6alyl), or Instagram (https://bby.me/nfx3s8), and mention your Google review, 44876.
Ian D
September 10, 2025
5 out of 5
Typical Best Buy experience, but the order ahead was ready really fast
EasysGoogle
September 09, 2025
5 out of 5
This Best Buy is always a pleasure to shop at. Always helpful and easy to shop.

About Best Buy Lafayette

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