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Frequently Asked Questions About Best Buy The Avenues

How do I check product availability at the The Avenues Best Buy?
How do I check my order status?
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Avenues stores’ holiday hours?

Recent Reviews

4.1
(3419 reviews)
John H
June 02, 2025
1 out of 5
My wife bought me an expensive 75” Sony tv for Xmas and it already has a rainbow lines problem on the screen. It’s supposed to be covered with the store “Best Buy” for one year. When she went there to put in the claim they told her she needs to reach out to the manufacturer Sony! Really? This is really bad customer service. I’m looking into my legal options. It’s a multi thousand dollar tv and they just blew her off like she doesn’t matter.
Joseph N
June 01, 2025
1 out of 5
swung by today at 7:30 sign on the doors said closed at 8pm. they where already closed. Poor customer service. they fun that store like a family owned gas station, they close when they feel like it!!!
Lauren V
June 01, 2025
1 out of 5
It's almost impossible to get anybody on the phone.
Terry E
May 26, 2025
5 out of 5
Fast ,helpful and professional

About Best Buy The Avenues

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