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Frequently Asked Questions About Best Buy The Avenues

How do I check product availability at the The Avenues Best Buy?
How do I check my order status?
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Avenues stores’ holiday hours?

Recent Reviews

4.1
(3480 reviews)
John D
August 22, 2025
5 out of 5
Thank you CJ and Lyssa for assisting me navigating the best buy care system and helping me get a working phone
James M
August 21, 2025
1 out of 5
To Whom It May Concern, I want to share some feedback regarding my recent visit to your location. The individual working at the pickup counter, light beard, long hair, may benefit from additional customer service training. Based on my interaction, he appeared to lack the interpersonal skills and professionalism expected of someone in a front-facing role representing your company. Customer service is a cornerstone of any successful business, and I believe this employee might be better suited to a position that doesn’t require direct engagement with customers. I hope this feedback is taken in the spirit of improvement and helps enhance the overall experience for future patrons. Thank you for your time and attention.
Response from Best Buy
August 21, 2025
Hello, James, Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be to our experience in-store, and we would like to take a closer look into this to assist in any way possible. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 32890. Facebook (https://bby.me/cxffem) Twitter/X (https://bby.me/axyoh1) Instagram (https://bby.me/snv1s0) We look forward to assisting you there. Regards, ^ Brandon
Kyle H
August 20, 2025
5 out of 5
Amazing costumer service from the Geek Squad! I had come in for a car radio replacement and while they couldn't get the radio I bought to fit they did find the issue with my old radio; so I got to leave with a working radio. Amazing service and really great staff.
Mrs.Christine'nah M
August 18, 2025
5 out of 5
I had a very wonderful experience with this best buy in particular. I came in over the weekend and was greeted with so much help, at the time I was just browsing laptops. I went to a different Best buy closer to my home once I was ready to purchase. I was completely ignored as if I was invisible. After 20 minutes of standing there looking for help I left location and returned to the Southside location. Stan Johnson was so patient with me, he took his time and answered all my questions and helped me get the best deal. I was well pleased with my purchase.☺️ Great customer service 👏🏽 👏🏽

About Best Buy The Avenues

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