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Best Buy Fayetteville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Fayetteville
How do I check product availability at the Fayetteville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fayetteville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fayetteville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2383 reviews)
Justine B
August 27, 2025
1 out of 5
They cancelled an order morning of and then didn’t refund until I called. They were just gonna keep the money without delivering the TV. I saw a few reviews saying locations are committing fraud like this and leaving the customers without the product or their hard earned money back. How awful, sick and desperate. They need real help and I certainly will not be buying there anymore. I encourage you to do the same.
Jade H
August 27, 2025
1 out of 5
The tech install guy was very unprofessional. Talking about other coworkers to customers is not the best way to earn repeat business. He also smelled badly of cigarettes and the bay was dirty. Will not be returning.
Dan B
August 22, 2025
5 out of 5
Great customers service
Chaney G
August 22, 2025
1 out of 5
I went in to the store with the intention of looking at Apple computers, and left with my current computer broken. The manager, Jey, was incredibly pushy and rude and tried to force me into buying a laptop right then and there. He also was condescending because of my age. I went in the next day to avoid him, and the sales person helping me said that it would take four days for them to even touch my computer to transfer the data to a new laptop even though I have Best Buy total. She then had me delete my computer from my FindMy app so I could trade it in, which completely shut my MacBook Pro down. I left in tears with a useless computer and no answers. If I could leave negative stars for customer service I would. I will be shopping at the Rogers Best Buy from here on out.
Response from Best Buy
August 22, 2025
Hi, Chaney,
Thank you for sharing your feedback. It's challenging when we don't receive the level of service we expect. Our goal is to foster a welcoming environment and create a positive experience with every interaction.
We'd be happy to look into this further. Please feel free to reach out to us on Facebook https://bby.me/g6i5j6, Instagram https://bby.me/c4fye7, or Twitter/X https://bby.me/i5xnej in a private message or DM. Be sure to mention this is regarding your Google review 33261.
Best regards,
^Pre