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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Fayetteville
How do I check product availability at the Fayetteville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fayetteville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fayetteville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2493 reviews)
Raymond A
September 02, 2026
1 out of 5
4 people working the hole store. Have to want 35 mins.
Response from Best Buy
September 02, 2026
Hey,
We understand that having to wait for assistance can be frustrating. We'd appreciate the opportunity to learn more about your shopping experience. Please send us a private social media message and reference review #217138 so we can assist you further.
Facebook (https://bby.me/sZIwCR)
Twitter/X (https://bby.me/Tv5V9O)
Instagram (https://bby.me/kRNLoH)
Dwight B
September 01, 2026
1 out of 5
Won’t answer phone - 0 user friendly-
Supposed to deliver 9-12 am
As of 2:36 pm no show- no call-
I Need another electronic store suggestion
I can see why 4.0 star rating-
That’s over rated
Good salesman- it ends there
Response from Best Buy
September 01, 2026
Hello, Dwight,
Thank you for reaching out to share your concerns with your order delivery. We understand that not getting your delivery by the time you expected can be difficult. Please reach out to chat with us about your concern on any of our social media profiles below with Review 216778.
Facebook (https://bby.me/yYZZkb)
X (https://bby.me/xlw0CQ)
Instagram (https://bby.me/G4OB1c)
Grym X
August 27, 2026
1 out of 5
Went in to buy some products asked for help and got told to give them a moment then never came back so just got a game card (set priced card) and went to checkout and got charged more for the card then listed and when asked why i was being charged more for a card got told that it was just policy so i asked to just cancel the transaction and got charged again and when asked they said the refund would come in a few days and that was 2 weeks ago and calling the store led nowhere for me and when i went back to the store got told they had no control over when it would arrive
Response from Best Buy
August 27, 2026
Hello,
Thank you for sharing your review. It's disappointing to hear that you were unable to get assistance after requesting help, and that you experienced concerns with pricing and a refund that has yet to be resolved. Customers should be able to expect clear communication and support throughout their shopping experience.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/cuXclp)
Twitter/X (https://bby.me/WEbI5n)
Instagram (https://bby.me/BJAzhh)
When reaching out, please reference your Google Review 213213.
Javi l
August 26, 2026
5 out of 5
Lauren and Emory are great. So kind and helpful. They were so patient and talkitive, amazing customer service.