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Frequently Asked Questions About Best Buy San Diego

How do I check product availability at the San Diego Best Buy?
How do I check my order status?
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Diego stores’ holiday hours?

Recent Reviews

4.2
(2604 reviews)
Jeny B
January 22, 2025
3 out of 5
Great song selection and full bar. The bathrooms are clean, but the karaoke rooms themselves need a little more TLC. The food is good enough considering it's mostly bar food. The airflow was non-existent in the room, so we had to open the door to get air. The rooms were also dusty and had old deflated balloons on the wall, no doubt from a previous party. You can see that the facility is old and needs a good cleaning and maybe spend some money to upgrade dated equipment. Other than that, we had a good time. I would give this spot 3 and half stars for the full bar drink selection and the music selections. The food and the facility itself could use some attention.
Nathan M
January 19, 2025
1 out of 5
Literally waited 30 minutes for someone to help us. The guy in the section said to give him a sec 10-15 go by we ask the front and they said “They probably grabbed the wrong person” which makes no sense after asking about 4 people and waiting for 30 minutes we left.
Response from Best Buy
January 20, 2025
Hello, Nathan, Thank you for taking the time to reach out to us here on Google about your recent experience. We understand how important excellent customer service can be to our experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64708307 regards, ^Brandon
Lee G
January 03, 2025
3 out of 5
It's a best buy.. they have lots of electrical things. I made an order for pick up, and when i got to the store, i had to wait around for over an hour to get the product. But otherwise, it was about as you'd expect.
Response from Best Buy
January 03, 2025
Hi, Lee, Thank you for taking the time to share this review here, although we hate to hear your pick up required a longer than expected wait time. We would be happy to ensure your feedback is formally documented for internal review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64638411. We look forward to hearing from you! Regards, ^Katie
Christopher R
December 30, 2024
5 out of 5
Sure

About Best Buy San Diego

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