Frequently Asked Questions About Best Buy San Diego
How do I check product availability at the San Diego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Diego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Diego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Diego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2679 reviews)
Jessica K
August 16, 2025
5 out of 5
This is for geek squad Dylan, he helped us install the hardware kit for our dashcam and he went the extra step to clean up the wires for us while he was working in that area. I was just trying to figure out how to do that but the man himself already took care of it so I truly appreciate that. Thank you for sparing us the headache!!
Cspr S
August 10, 2025
3 out of 5
Not impressed. Staff just ignored me for 30 min.
Response from Best Buy
August 10, 2025
Hello.
Not receiving the proper assistance while in store can be frustrating. We would be glad to document your concerns and help assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/huoeg6), Twitter/X (https://bby.me/tyjgnf), or Instagram (https://bby.me/5y1qpr). Please also include Google Review number 27155.
Best,
^Allison
Alonso H
August 07, 2025
5 out of 5
Muy buen lugar
Todo bien ordenado.
Maika N
August 04, 2025
1 out of 5
Do not connect Verizon here. Beyond disappointment.
Response from Best Buy
August 04, 2025
Hello, Maika.
Thanks for reaching out. We would like the chance to learn more about your experience and help assist if needed. Please feel free to reach out us to in a private message on Facebook (https://bby.me/d6ared), Twitter/X (https://bby.me/p2clc3), or Instagram (https://bby.me/hgm9nm). Please also include Google Review number 24500.
Best,
^Allison