Best Buy San Diego

I understand why places like this are going out of business. Where the sign that says register in the back of the store they direct you to the front. To customer service to check out. One guy is working. The line is not moving. Everyone does what they can to not help.

Unsatisfied with audio installation!

Had to go to 3 stores to find a car radio as only Mira Mesa installs now. They were great, as was the Chula Vista store, in helping choose the right radio. Only complaint is how long it took to get someone to talk to us at all 3 stores. Hopefully the install next week good smoothly!

I recently had a disappointing experience at this Best Buy. I was hoping to get a price match that corporate confirmed could be approved by the store manager. There was no policy issue preventing it, and one of the store associates was very helpful and ready to process the price match. However, the manager, refused to honor it—twice. His decision felt arbitrary and discriminatory, especially when the store had every opportunity to make it right. After this experience, I went to another Best Buy, where the manager had no problem approving the price match. The inconsistent and unfair treatment at this location left me frustrated, and I hope corporate takes notice of these kinds of customer service issues. Shoutout to the associate who tried to help, but sadly, the manager’s poor decision overshadowed their efforts.