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Frequently Asked Questions About Best Buy Brownsville

How do I check product availability at the Brownsville Best Buy?
How do I check my order status?
My local Brownsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brownsville stores’ holiday hours?

Recent Reviews

4.3
(4677 reviews)
Aram F
April 23, 2025
3 out of 5
For years this BestBuy Flourished I expected them to have more best to buy stuff Lol theyre great for last minute cables
Aaron L
April 21, 2025
5 out of 5
One of the better tech stores in the area
Maria T
April 20, 2025
1 out of 5
Worst customer service!
Response from Best Buy
April 21, 2025
Hi Maria, Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65061778. Thanks, ^Caleb
Eduardo S
April 15, 2025
1 out of 5
They don't have a designated checkout section. Had to wait additional time in customer service behind customers returning items and picking up online purchases
Response from Best Buy
April 16, 2025
Eduardo, Thank you for the review. We understand your frustration regarding the checkout process. Ensuring a smooth and efficient experience is always a priority for us. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65045716. Regards, ^Kristy

About Best Buy Brownsville

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