Todo en su lugar, se demoran en ocasiones para atender. Pero es agradable estar allí. Recomiendo que con todo lo que se compre se compre garantía ya que la hacen válida sin ningún problema.
hunter l
September 29, 2025
I came back to pick up an item that the store held for me overnight. I had a printed receipt from this location showing the exact out-the-door price, less than 24 hours old. When I returned, I was told they would not honor it because the sale “expired.” Even after speaking with a supervisor, I was told nothing could be done.
If the store prints a receipt showing a final price, customers should be able to trust it. Instead, I left feeling misled and let down. I expected better integrity and customer service from Best Buy.
Made purchase of laptop an accessories to go with it of 1777.40. Alexis said to call and make an appointment so we can put on all the information on the old laptop to the new one. Been calling for 2 days and and writing this review and no one answers and you can't leave a message all we need is an appointment to bring our laptop in. Someone doesn't answer by today. By tomorrow we'll be taking everything back.
Response from Best Buy
September 29, 2025
Hi Mary,
Thanks for sharing this with us here. We're concerned to hear you've been having trouble getting an appointment scheduled to get your data transferred to your new laptop, and we'd be happy to help out. To do so, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/w73w70), Twitter/X (https://bby.me/eqfe6n), or Instagram (https://bby.me/t2ewu7) and mention your "Google review #49662," so we can assist.
Zachary Z
September 25, 2025
Dustin Dizon is an incredibly helpful employee, I was trying to find a new laptop after mine was stolen and he helped me find a macbook at a very reasonable price!