header_logo

More to Explore

Frequently Asked Questions About Best Buy Brownsville

How do I check product availability at the Brownsville Best Buy?
How do I check my order status?
My local Brownsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brownsville stores’ holiday hours?

Recent Reviews

4.3
(4780 reviews)
Luis O
December 02, 2025
1 out of 5
Probably the most horrible customer service I've experienced from them lately. I ordered a TV, they say they will deliver it. They don't, instead they reschedule for the next day, they dont deliver it. Then reschedule for today (Tuesday) they don't deliver it either. I call and ask what the deal is, they said they have the TV in stock no problem but can't deliver it because those TVs are meant to be sold on the floor and not delivered. I ask if I'm in the area I can go ahead and pick up the TV instead and they said yes but I may have to wait an additional 2 hours to pick it up because the system takes a long time. Can't you guys just grab the tv you have in stock and send me that? If I'm in the area, can't I just show my ID and verify it's me and pick it up instead? Why do you guys make it so difficult with everything? Absolute horrible business practice and honestly probably will be my last purchase.
PERLA H
November 29, 2025
5 out of 5
Muy bien nos atendieron
Elizabeth M
November 29, 2025
5 out of 5
It was nice
Pedro M
November 25, 2025
5 out of 5
Excelente negocio 👍

About Best Buy Brownsville

bestbuy.com