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Best Buy Fry Road
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Apple Shop
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Frequently Asked Questions About Best Buy Fry Road
How do I check product availability at the Fry Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fry Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fry Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fry Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6571 reviews)
Precious O
January 21, 2025
5 out of 5
Friendly staff, and very helpful
Jamari P
January 20, 2025
1 out of 5
Went to Best Buy to exchange a broken tv (per policy) and the GM was being very difficult and accusatory and even argumentative. I was being blamed for the damage even though I was not and even when putting the TV into my truck, it was only by 1 person and very sloppy / rough leading me to believe that it happened then. Left and went to another location and it was easy as pie. I don’t know if it was racial discrimination or just laziness but it shouldn’t have been that hard to exchange a product like that.
Response from Best Buy
January 20, 2025
Jamari,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 4711243.
Regards,
^Kristy
Mother D
January 16, 2025
5 out of 5
Great staff good stuff to buy
Alejandro S
January 14, 2025
5 out of 5
Solo fui a conocer y tuve que comprar hay mucha tecnología y buen personal asesor…