Frequently Asked Questions About Best Buy Fry Road
How do I check product availability at the Fry Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fry Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fry Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fry Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6508 reviews)
Harrison C
November 20, 2024
5 out of 5
In/out within 5 mins. Customer service was on point.
Darton N
November 19, 2024
5 out of 5
Was looking to purchase a new iPad as well as offload some of my Apple ecosystem. Had a particularly easy experience with doing my trade-ins with the help of the Apple Advisor - Arthur :) He was extremely helpful and answered any questions I had pertaining to the new device. Used those credits towards the new A17 mini and am already enjoying it's convenience and portability.
Also needed a new monitor for my WFH setup and the guys in the HP section were quick with their suggestions and retrieved the item I was eyeing relatively fast. I was in and out within 45 minutes. Overall easy transactions if you've come in and already done your research on the things you're looking to buy. Also, the trade-in values (while not substantial) were still greater here at Best Buy than if I were to have given them to Apple. You can get an appraisal quote of sorts using their online trade-in valuation tool. Thanks to the Fry Road team!
David W
November 19, 2024
1 out of 5
Pretty certain that none of your associates assumed I had any money. No one would talk to me and when I did ask for help to buy 3 tvs they sent me back to TVs and they never came. Was able to compare prices on Amazon and order bigger TVs for cheaper and free delivery so I guess thank you for having terrible customer service and learn not to judge a book by its cover that is how you lose out on high ticket sales.
Response from Best Buy
November 19, 2024
Hi, David,
Thank you for taking the time to share your review. We truly understand how disappointing it can be when you don't receive the level of service you expect. We value all our customers, regardless of their perceived spending power. We'll use your feedback to improve our customer service training and ensure that all customers feel valued. So that I can make sure this get’s into to the right hands, please send us a private message using the links below that includes your full name, phone number and email address. Kindly mention your Google review 64445433.
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Kind regards,
^Pre