Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3733 reviews)
Michael C
March 27, 2025
1 out of 5
Refunds are only 2 weeks NOT 30 days. They do NOT tell you this at purchase. No exceptions. Buy at your own peril.
Response from Best Buy
March 28, 2025
Hello, Michael,
Thanks for shopping with us and leaving your review here. I understand your concern about not knowing our Return and Exchange Promise. I get why this may be frustrating for you.
This information is printed at the bottom of your receipt at purchase and is also detailed on our website. You may view that information here, https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
There is an extended return window available for My Best Buy Plus and Total members. If you have questions or need assistance, you're welcome to reach out to a live representative for more support. You can connect with us by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64976783 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Danielle C
March 25, 2025
5 out of 5
The gentleman that helped us. The computer section was very helpful and has a lot of knowledge
Patrick
March 18, 2025
1 out of 5
Would not honor a warranty that was confirmed as still active
Drove to store and wasted an hour to learn that after confirming the warranty beforehand
Absolute fraud
Response from Best Buy
March 19, 2025
Hi, Patrick,
Thank you for sharing your review with us. We understand how important it is to be able to utilize your Geek Squad Protection plan when a qualifying situation arises. We'd like to review this further at the Corporate level.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64943310" in your message. Thanks!
Regards,
^April