Frequently Asked Questions About Best Buy Pasadena
How do I check product availability at the Pasadena Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pasadena stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pasadena Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3573 reviews)
Noe V
April 16, 2026
4 out of 5
Bought a new TurtleBeach headset for my PS5.
Zackary N
April 16, 2026
2 out of 5
Seems like the lack employees had to wait over 20 minutes just to get help to purchase mete glasses.
Response from Best Buy
April 16, 2026
Good Afternoon, Zackary,
We would love to partner with you and learn more about the issue you had regarding finding assistance when shopping for a pair of Meta glasses. To start, please send our team a private message on social media, so we can connect you with a specialist. In your message, please include your Google review case ID: #142371.
- Facebook (https://bby.me/mlZe6F)
- Twitter/X (https://bby.me/d5SiRn)
- Instagram (https://bby.me/PhnZ17)
S S
April 15, 2026
5 out of 5
I went there to buy an iPhone 14 pro Max is my 13 pro Max stopped working they seem to carry open box phone which is really good 😊 I was in and out