Frequently Asked Questions About Best Buy Henderson
How do I check product availability at the Henderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4210 reviews)
Fr. G
July 18, 2025
5 out of 5
Geeks are great. The take care of business.
Frances H
July 17, 2025
3 out of 5
Understaffed and limited knowledge. Better-off going to Samsung store
Response from Best Buy
July 17, 2025
Hi, Frances,
Thanks so much for sharing your review. When seeking out assistance, I expect to find staff who is knowledgeable and helpful. I can see this may not have been your experience during your most recent visit. We'd love to answer any questions you may have about the Samsung product you were inquiring about.
Please connect with us through a private message on Facebook (https://bby.me/un01tf), Twitter/X (https://bby.me/ftheyz), or Instagram (https://bby.me/ggwjv0). For the fastest response, please include your full name, email, phone number, and "Google Review 16738" in your message. Thanks!
Regards,
^April
lawrence d
July 16, 2025
4 out of 5
Well stocked store with variety of products. However they had tags to pickup items from front of store but they didn’t have the 2 items that I needed but they had tags!!!