Never call the phone number advertised as in Google, as the one that is supposed to be the Phone number of the particular Store address you are selecting. You will waste your time. Your call will be answer by an AI Bot and it has the shame to say that she is still in training and might not be able to help you; also that they CAN NOT communicate you with THAT particular Store Customer Service.
A total waste of time. Because when finally a human being answer the phonecall, you can asked them if they are at the Actual Syore Location you have selected in your Google Search ( which shows with a local prediction code number too) this human Customer Service representative will RECONFIRM that he is NOT at that location and that HE CAN NOT communicate you with your selected Store.
What a waste of time and an INSULT to a Best Biy Customer!!!
Response from Best Buy
February 06, 2026
Hello, Diana,
Thank you for sharing your concerns with the phone numbers you found on Google for the store. We can understand that wanting support from consultants in the store and being routed to the national call center can be difficult. You can reach out to us for support on any of our social media profiles below with Review 113999.
Facebook (https://bby.me/yfwx43)
Twitter/X (https://bby.me/32yth2)
Instagram (https://bby.me/utrlev)
Often difficult to get help finding or selecting an item... easy place to spend Lots of money
Geek squad is a total waste of time. Make an appointment and still sit in waiting que for half an hour to drop off a lot of for repair. This should have been a 1 minute transaction. Whats the purpose of an appointment. Absolutely dumpster fire service center.
They only have Netgear switches.