vRapCross
November 21, 2025
Store Manager doesn't honor corporate policy of price match guarantee. They would not match a major retailer because the item was on sale. New Years sale, Labor Day sales, 4th of July, Prime sales, Memorial Day, Thanksgiving, Christmas. All those sales are off limits according to this Independence Best Buy. I went to OP, they price matched immediately. This Independence store hates customers, they would rather you don't buy at that location. Terrible customer service.
Right in and right out. Got the item I came for at the price advertised. Have been coming to best buy for most of my electronics for years.
Very helpful. They dont know everything about all their prodicts but the help much more than most places.
poor customer service a lot of help standing around to help but really no knowledge they have google to look up stuff we are asking seriously
Response from Best Buy
November 09, 2025
Hello,
Thank you for sharing your review with us. We want to make sure that we provide an environment where it is easy to find high quality service, so we would like to follow up with you to discuss this visit.
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