We had a great experience, and we’re fairly high need customers! Purchased six televisions, and we were very impressed with the time and effort of Josh and the manager of the store. Outstanding ! Both of them went out of their way, and were helpful and courteous. We will continue to visit the store as they have earned our loyalty.
Geek squad very unhelpful. Will not be using their services again.
Response from Best Buy
February 11, 2026
Hello, Tessa,
Thank you for reaching out to us here. We understand how important a repair can be, and we would like to take a closer look into this with you. Please send us a private message or DM at the following Social Platforms with Google Review# 115958.
Facebook (https://bby.me/kakp9r)
Twitter/X (https://bby.me/i5enpj)
Instagram (https://bby.me/q3ieb7)
We look forward to assisting you there.
Aleaha N
February 06, 2026
When you try and call for help the AI thing is soooooo bad 👎
Helpful in and out service.