Wow, purchased phone & printer last fall, received a gift card from them as a thank you. 4/11 I go in and get help verifying $ on card, use it all for ink & added cash. No order yet, I call & said order is canceled because of verification ??? My email address??? So now supposedly instead of sending order i get to wait for another card & check so I can come in again to place my order all over again!!! Great Customer Service there.
Be careful for the manager Katie I was waiting in line with my kid for the prismatic drop and as I walked in first in line they told us it is only one per customer and I had politely asked if I could grab 2 since I had my kid and he counted as a customer she even said yes but once at the register they laughed and then told me I could only grab 1 something about my kid not being able to pay ridiculous honestly especially after already telling me yes and my kid can pay for it on his own
I always have issues with the workers here the charged me to put on a screen when I paid
In September I been in their 3 plus times after September and they never charged me what’s the point of
The deal of being it their the guy excuse we got a new manager okay and that not my falut as a customer
Response from Best Buy
April 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us positive. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65055824".
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Regards,
^Josh
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The employees at Best Buy are always extremely efficient, friendly, informative, and helpful. I’ll shop here for all my electronic needs both the north Spokane and Valley locations are excellent.