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Frequently Asked Questions About Best Buy Spokane North

How do I check product availability at the Spokane North Best Buy?
How do I check my order status?
My local Spokane North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Spokane North stores’ holiday hours?

Recent Reviews

4.0
(2861 reviews)
Volcanoeditz
February 22, 2025
1 out of 5
On three separate occasions, we received inaccurate information regarding the trade-in value of a PS4 Slim for a PS5. The initial quote was $105, but upon arrival at the store, the actual value was determined to be $55. This constitutes a bait-and-switch tactic.
Response from Best Buy
February 22, 2025
Hello, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64842810. We look forward to working with you. Regards, ^Aaron
Francisco H
February 15, 2025
1 out of 5
If I can leave this store a negative star, I would! This store is very unprofessional. I drove 2 hours to pick up a new phone and I was told it would be ready within an hour. Came back to the store two hours late, wasn't ready at all. I had many issues and the employees are incompetent. Worst experience here, would not be returning to this store again.
Response from Best Buy
February 16, 2025
Hello, Thanks for sharing your feedback with us. Getting a new phone should be an exciting time. I understand going to pick it up after it was to be ready, only to find that it was not, wouldn't have been welcome. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location you went to. Please also refer to your "Google review 64818456" in your message to us. Sincerely, ^Melissa
Kerrie C
February 12, 2025
5 out of 5
Employees are quick to help direct customers to items. I was looking for an adapter to play my old school gaming systems on my HD TV.
Scott C
February 07, 2025
1 out of 5
Very poor service
Response from Best Buy
February 07, 2025
Hello, Scott, Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64786930 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian

About Best Buy Spokane North

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