While visiting Best Buy Shreveport today, I observed Nick, with the beard, in customer service being extremely rude to an elderly African American man. I walked up to the counter, as if I was with the gentleman, to see if Nick would continue to be rude and he was!!
I went to find a manager to report him and Amanda addressed the issue. Ironically, the rest of the customers that were Caucasian Americans were treated with respect.
Nick needs some additional customer service training soon.
Large selection of laptops Great prices
My experience was ok me and my wife went to find out about a car stereo and some speakers for our truck
Very convenient location, good service. Store layout could be better, but when used as a pickup location for Samsung items/Best buy online orders, it is perfect. I've bought TVs, phones, watches, etc. from this location and it has been great. I have not had a bad experience from this Best Buy, only when the site says they have something in stock, and they do not have in stock (their open box items are sometimes at best).