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Frequently Asked Questions About Best Buy Citrus Heights

How do I check product availability at the Citrus Heights Best Buy?
How do I check my order status?
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Heights stores’ holiday hours?

Recent Reviews

4.1
(3492 reviews)
Kevin L
February 06, 2025
5 out of 5
The geek squad rocks!
Jephunney N
February 06, 2025
5 out of 5
Great customer service 👏
Elizabeth O
February 01, 2025
1 out of 5
Customer service here is abysmal. We purchased a damaged product abd we were told it's not their problem. Go to A m azon, same product abd they back everything they sell
Response from Best Buy
February 01, 2025
Hello, Elizabeth, Thanks for reaching out and providing your feedback. Returning a damaged product within the return period should be an easy process, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64765668". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
samir w
January 25, 2025
3 out of 5
I buy my electric with peace of mind
Response from Best Buy
January 25, 2025
Hi, Samir, Thank you for your kind review! We're so glad to hear you've found your interactions with us to be positive and welcoming. At Best Buy, our goal is to provide exceptional service, the best possible prices, and to ensure every customer feels valued. So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64728647. Kind regards, ^Pre

About Best Buy Citrus Heights

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