!!! Beware!!! Read the other reviews on here as well this is a terrible ran store Bought a TV with the protection plan the TV over heated and The head guy Matt would not honor the protection plan I would not recommend buying anything from this store and I will be ca contacting corporate and making sure they know Matt and his geek guy are very unprofessional
Response from Best Buy
February 19, 2025
Hey, Shane.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64832058.
Regards,
^Jason
They sold me a device, that didn't work for what the sales manager, told me it could do just too get me out of the store because it was his lunch time, then i had to return it
Response from Best Buy
February 19, 2025
Hi Keith,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the product you purchased didn't work properly, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64831835.
Thanks,
^Caleb
They tried their best to help you
Gordon S
February 16, 2025
Incredible service. Knowledgeable and friendly.