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Best Buy Macon
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Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2140 reviews)
Brian T
January 02, 2025
3 out of 5
It's Best Buy. I don't know about them anymore. I have mixed feelings about them.
Response from Best Buy
January 02, 2025
Good Morning, Brian.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64635331" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Keith H
December 31, 2024
1 out of 5
Came in store to buy tv. Employee assisted in finding the tv we wanted quoted price 699.00 by looking up price on phone ( no price tag on shelf) . Got to check out price went up to 799.00. Said that is not what you told me. Did not stick with price quoted just WAlked OUT.
Response from Best Buy
January 02, 2025
Hello, Keith,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64630302. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64630302
Thanks,
^Ezra
Richard D
December 21, 2024
1 out of 5
Very rude customer service. I went in to buy a smart watch for a christmas gift and had a few questions about the features and Shadae was very rude. She acted like I was bothering her and she didnt have time to help.
Response from Best Buy
December 21, 2024
Hello, Richard,
Thanks for reaching out and providing your feedback. The customer experience should be a good one so I can understand how you might be feeling, We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64591007. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64591007
Thanks,
^Ezra
Brian H
December 21, 2024
1 out of 5
This is the worst Best Buy I have ever been into and it’s a shame. The staff is insanely LAZY and rude. We spent 40 min waiting to see if they had a $70 computer part because they are locked behind a counter now. The lady running the computer section was helping another customer so we asked for help and waited for her to finish. When she finished, she went and started having conversations with the other employees about what they did last night. When I walked over to see if she was free, she snarked and said “it’s going to be a while” and continued her conversation. We will never be back in a this store and highly suggest the same to others
Response from Best Buy
December 21, 2024
Hello, Brian,
Thanks for reaching out and providing your feedback. Purchasing a Computer should be a time of Joy so I can understand how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64590047. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64590047
Thanks,
^Ezra