Best Buy Apple Glen Crossing

Had what I needed.

WATCH PRICES AT CHECKOUT!!! I visited the store to purchase a television. After selecting one, I found the price was approximately $40 more than the displayed price tag. The staff explained that I had chosen the wrong television, so I returned to the display. Despite several televisions matching the description on the tag, they claimed they were out of stock and offered only a non-functional television that also lacked a remote. I returned the television and selected a second choice. This television also rang up approximately $15 more than the listed price. Frustrated, I paid the extra amount, politely declined additional offers, and left. I will not be returning to this store. Please remember to check prices at the register.

Don’t brother. No one even works here anymore. Terrible customer service.

One of the worst experience ever. Did an online order with trade-in. I want to pick it up, they mess up the trade-in and cancelled it. They were not able to fix their own mistake. Now, I either has to pay the full price with no trade-in or wait a few days until I was able to order the same phone again. The experience supervisor told me to give him a call once I was able to order again so he can speed up the pickup time as he will set aside the phone. He got my name and phone number. Once I was able to order again, I give him a call only for him to act like he never knew me. I told him why I was calling and explain but he acted it wasn't his business. Told me to wait for a week before I could pick it up. Unlike what he promise me after the incident. Completely unprofessional.