Frequently Asked Questions About Best Buy Apple Glen Crossing
How do I check product availability at the Apple Glen Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Apple Glen Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Apple Glen Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Apple Glen Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2110 reviews)
Scott D
August 19, 2025
5 out of 5
Very helpful
Jonathan R
August 12, 2025
5 out of 5
Excelente lugar para comprar mi Samsung Book5 Pro
Sam N
July 28, 2025
1 out of 5
Told the employee I need a phone identical to the one I have when I got home it was not it was an older model. When I called and explained to them that they made a mistake and did not bring the original phone that I had asked for they told me I would have to pay a restocking fee. I will never go back to Best buy again
Response from Best Buy
July 29, 2025
Hello, Sam,
Thank you for taking the time to write a review. I can understand your frustration with not receiving the phone that you initially wanted. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/t3uuhn), Twitter/X (https://bby.me/ify73c), or Instagram (https://bby.me/28lg41). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 21808.
Regards,
^ Kristy
Bruce P
July 19, 2025
4 out of 5
I use GeekSquad a lot, I get good support at the store. But, not when one of their techs has to come to my house.