Made an online order for curbside pickup. Checked in "nothing" 15 mins later walked in "oh let me get your order" thanks but no thanks... Canceled my order. Horrible customer service on an overpriced item I refuse to patronize for that alone and you wonder why people shop on Amazon. No apology nothing....
Nina and nathan were the only smart employees at the switch 2 launch they should be the managers.
They gave me broken joy cons when I went to go get my new ones cause my old ones were broken
If I could give this 0 stars I would. The salesperson was incredible. But then a man with a beard who seemed to be his manager came over. Started asking questions about what tv I was getting but then started pressing me on the membership.
But not in a normal salesperson way. Didn’t use any sales techniques. Was simply trying to guilt and shame me into getting the membership. There were no jokes there. Neither of the 3 of us laughed at any point. This man with the beard was the worst human I think I’ve ever spoken to about any store membership or card.
As someone who used to work at a bestbuy and someone who sold car insurance, I can definitively say that man was genuinely horrible. It could be that I looked young and looked “naive” but when I said no the first 5 times you should start taking the hint.
Thank you to my sales person who clearly saw it was uncomfortable, he pushed the payment through and I tapped my card before the bearded guy could finish speaking. He helped get the tv in the car and got me out of there as fast as possible.