Customer Service sucks. There was no one on the floor who could help and 3 cashiers for 5 people in line and they act like they couldn’t step away to unlock the case. Abe was rude!!
Response from Best Buy
May 28, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/mw4MoK), Twitter/X (https://bby.me/T7dHxM), or Instagram (https://bby.me/72OVaI). Please include the Google Review reference number #158234 when reaching out.
Christopher B
May 23, 2026
Ordered a washer online, had to call to make a delivery appointment, was told that item is in back stock and they don’t have a clue if they will receive any new ones.
This was not shown online, they tried to keep my money for 10 business days, even though there was no actual transaction.
Response from Best Buy
May 23, 2026
Hi, Christopher,
Thank you for taking the time to leave feedback for us regarding your recent order. I can understand expecting your product to arrive as scheduled. We make every effort to communicate availability on our website when possible, including backorder information.
So that we can look into this order closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/QpmStk), X (https://bby.me/p9K4cO), or Instagram (https://bby.me/hXJO9g).
Be sure to mention “Google review #156271” in your message.
We look forward to assisting you!
Always helpful but not pushy.
They didn't have what I was looking for, but that's cool
I like dreaming while walking around electronics stores, and they treat me very nicely