Frequently Asked Questions About Best Buy Lees Summit
How do I check product availability at the Lees Summit Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lees Summit Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lees Summit stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lees Summit Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2642 reviews)
Mark C
May 09, 2026
5 out of 5
Always helpful but not pushy.
Erich N
May 03, 2026
5 out of 5
They didn't have what I was looking for, but that's cool
I like dreaming while walking around electronics stores, and they treat me very nicely
Anisa C
April 25, 2026
5 out of 5
Jack & Ethan were amazing! Really great help. Got my computer fixed quickly!
Beverly F
April 21, 2026
1 out of 5
Best Buy TV salesman encouraged me to get a Best Buy credit card to earn reward dollars then use them against my current purchase. Turns out you get those reward certificates on the 15 day after purchase and can only use those reward dollars against that purchase within 15 days of a credit card purchase. You don't have the new credit card nor a statement. Now I'm stuck with those reward dollars and have to pay the full credit card balance. There is no remedy through their customer service.
Response from Best Buy
April 21, 2026
Good Evening, Beverly,
We absolutely understand how you are feeling after an issue occurred regarding the fulfillment of your rewards certificates on your latest purchase. We would be happy to look into this further. Please send our team a private message on social media, so we can help. In your message, please include your Google review case ID: #144528.
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