I Like Best Buy, But I Get Tired Of Them Trying To Sell Me Every Accessory In The Store, And They Really Push This $50.00 Member Fee, Which Is A Major Hassle Trying To Cancel, I Just Want To Make My Purchase And Go About My Way.
Response from Best Buy
April 03, 2026
Hi Robert,
Thanks for sharing this review. We can understand your frustration with feeling pressured to make additional purchases or memberships. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/PuCuvw), Twitter/X (https://bby.me/kmKZCS), or Instagram (https://bby.me/sOzslB). Please include the Google Review reference number #138180 when reaching out.
Staff knowledge and friendly
Basic retail experience. Could use a little more customer service.
Response from Best Buy
March 21, 2026
Hi, Gregery,
Thank you for taking the time to leave feedback for us. I can understand expecting great customer service when visiting your local Best Buy.
Please send us a private message on any of the following social media platforms if you require assistance: Facebook (https://bby.me/ayFbL6), X (https://bby.me/cyR45q), or Instagram (https://bby.me/Bb6k3M).
Please be sure to mention “Google review #132992" in your social media message.
We look forward to assisting you!
This rating is about Geek Squad. If I’m coming in for technical assistance at least ATTEMPT to do what I’ve ALREADY done at home, if not more.