I Like Best Buy, But I Get Tired Of Them Trying To Sell Me Every Accessory In The Store, And They Really Push This $50.00 Member Fee, Which Is A Major Hassle Trying To Cancel, I Just Want To Make My Purchase And Go About My Way.
Response from Best Buy
April 03, 2026
Hi Robert,
Thanks for sharing this review. We can understand your frustration with feeling pressured to make additional purchases or memberships. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/PuCuvw), Twitter/X (https://bby.me/kmKZCS), or Instagram (https://bby.me/sOzslB). Please include the Google Review reference number #138180 when reaching out.
Staff knowledge and friendly
Basic retail experience. Could use a little more customer service.
This rating is about Geek Squad. If I’m coming in for technical assistance at least ATTEMPT to do what I’ve ALREADY done at home, if not more.