This place is a joke! Don’t buy anything Apple related from here, they can’t even fix it! My MAC mini comes with a warranty, and I have to drive an hour just to take it to another store. When I was in last week to ask an employee about it, she mentioned that I could bring it in and they would look at it. I go in today, and I’m told they no longer do repairs on them and that I’d have to travel to have it fixed. I won’t be making any more of my purchases from this store.
Response from Best Buy
August 15, 2025
Hello, Monica,
Thanks for reaching out and providing your feedback. Trying to get your Apple devices repaired should be an easy process, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/rdrcfc), Twitter/X (https://bby.me/thxwng), or Instagram (https://bby.me/5ab8pw). Please reference Google Review #29654.
Regards,
^ Aaron
We take our computers to the Geek Squad. Always great service!
Stopped in to have a new radio installed in my van. Eric in car audio was great every step of the way. From quote to install.
The Geek Squad Here are not profesional at all drove one hour for nothing.Terrible customer service.
Response from Best Buy
August 02, 2025
Hello, thank you for taking the time to leave us a review here on Google. I like to know that my service appointments will be handled quickly and efficiently. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #23671".
Regards,
^ Josh
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