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Services Offered
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Frequently Asked Questions About Best Buy Kokomo
How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1700 reviews)
Robert S
July 30, 2025
5 out of 5
I am leaving this 5-Star review for some of the best customer service anyone could ever ask for. I was in need of a new cell phone, I already ordered one from Motorola but UPS had the usual delays in shipping. So on my way to South Bend I stopped in to buy a new phone and I am so happy for my perfect timing. After looking around for a few minutes I was approached by Jackson asking if I needed any help, I asked for a particular color which unfortunately was not in stock, but it was not a deal breaker. After retrieving my requested phone, I had no plans to buy a screen protector or a case but because of his no pressure approach, I was more than happy to purchase both. After a small delay because I was not sure how to use Affirm as payment in store, the remainder of the transaction went smoothly. Best-Buy consider yourself extremely fortunate to have an associate who cares for the customers and that "without pressure" sales approach is very rare. Thanks Jackson for making my trip into your store more enjoyable and stress free.
thomas d
July 15, 2025
5 out of 5
We fo7nd the item we were searching for. And by using their credit card we are interested free for 18 months. Great experience.
M M
July 06, 2025
1 out of 5
Impossible to talk to the local store. Their IVR FORCES YOU TO TALK WITH CORPORATE! I’m *not* happy!!
William v
July 02, 2025
5 out of 5
First off Tanner helped me at 10 am when I walked in and helped me until 11. He is absolutely amazing and full of knowledge when it comes to pc gaming. I usually play console but wanted to move up to a more immersive experience. And Tanner answered every question and concern I had. He told me what was good and what was bad and which ones were great. He wasn't just try to get me in and and get me out quick. He took his time. I've worked as a manager in customer service for 12 years. And I wish I had 20.tanners in my store. Great customer service , great attitude, and a smile . The 3 do's of great customer service. I'll be back just because of Tanner.