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Frequently Asked Questions About Best Buy Yonkers
How do I check product availability at the Yonkers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Yonkers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Yonkers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Yonkers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3654 reviews)
George P
August 06, 2025
4 out of 5
Decent experience. Had to.go as the one in Hartsdale is closed
Stephen B
August 02, 2025
1 out of 5
Rude and unhelpful staff. We placed an order to be picked up in store only to be told once we arrived that they didn’t have it in stock. We had to cancel our order and go to PC Richards for our appliance instead. They were a significantly better organized store and much more helpful staff.
Would not recommend going to this store, even for a simple pickup order.
Edit: laughable how their response to this is to make the customer do more work for them to fix their operational issues. I now understand why Best Buy is slowly going out of business.
Response from Best Buy
August 02, 2025
Hello, Stephen,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving courteous customer services, especially when you're expecting your appliance to be available for pickup. At Best Buy, we strive to ensure all of our customers have a positive experience while visiting their local Best Buy store. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #23613” when reaching out on social media.
Regards,
^Ruby
daniella m
July 27, 2025
5 out of 5
Very helpful staff
adam s
July 23, 2025
2 out of 5
We bought a dishwasher with free delivery and setup, delivery was messed up twice, waited all day for a whoops at the very end . Can't say I'm impressed. We love wasted days. Nothing better to do. Will post again when and if we get it. Nobody's rushing to make up for. disappointment. I don't X, Facebook or social anything to be able to communicate with management. So now August 5, we were informed that tomorrow's delivery is off again. They have people but no dishwasher this time. I get the feeling that Best buy wants us to throw up our hands and go to pc richard. What a fiasco.
Response from Best Buy
July 23, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I had to replace my dishwasher last year, I had forgotten what doing dishes in the sink was like. We would definitely like to look into the order for you to see what's possible here! Can you please reach out to us on Facebook (https://bby.me/onl414), Twitter/X (https://bby.me/7qwtvj), or Instagram (https://bby.me/trd4m3) with more information about your experience? Please begin your message with "This is in regard to my Google Review #19452".
Regards,
^Josh