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Best Buy Benton Harbor
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Benton Harbor
How do I check product availability at the Benton Harbor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Benton Harbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Benton Harbor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Benton Harbor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1631 reviews)
Bridgette B
September 19, 2025
3 out of 5
Good
Life L
September 15, 2025
1 out of 5
The absolute worst customer service from both Best Buy and Geek Squad. Save yourself, go anywhere else!
Response from Best Buy
September 15, 2025
Hi there,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/uzfg4g), Twitter/X (https://bby.me/7prbuo), or Instagram (https://bby.me/8gtvaw). Please also include the Google Review reference number #43818.
Rick W
September 13, 2025
1 out of 5
Went to Geek Squad to see about repair on my son's laptop, they said that they would have it sent out and it would take 4 to 6 weeks. That is ridiculous! Do not waste your time going here.
Response from Best Buy
September 13, 2025
Hi, Rick,
Thank you for your feedback. We understand how important it is to have timely and efficient service, and we're sorry that wasn't your experience. We appreciate you bringing this to our attention.
Feel free to reach out to us in a private message or DM on Facebook: https://bby.me/v7xdjz, Instagram: https://bby.me/fx138d, or Twitter/X: https://bby.me/dk5err for assistance. Be sure to mention your Google review 42913.
Judy m
September 08, 2025
5 out of 5
Easy install new modem/router