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Best Buy Benton Harbor
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Benton Harbor
How do I check product availability at the Benton Harbor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Benton Harbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Benton Harbor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Benton Harbor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1665 reviews)
Jeanine F
May 11, 2026
1 out of 5
We bought a chrome book for my daughter (14) and on the second day while she was using it she touched the screen…it was a touch screen….a mark appeared and the screen flaked out. We took it back to Best Buy and they refused to replace or refund it because they said it was accidental damage. It is not accidental damage if you are using the equipment as it was intended and only two days after purchase. Very disappointing.
Response from Best Buy
May 11, 2026
Hey Jeanine!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense to expect support in store when it comes to a new Chromebook. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #151260 in your message. You can find us here:
Facebook (https://bby.me/tXEgEZ)
Twitter/X (https://bby.me/evVXpg)
Instagram (https://bby.me/2fRg3D).
Brittany H
May 09, 2026
4 out of 5
Best buy has changed a lot and I don't know if its for better or for worst. They still provide the basic services and products that are relevant to the industry.
Victoria F
May 08, 2026
1 out of 5
The worst experience we have ever received at any Best Buy location! Had to search for a worker to get some help at which point we were told to wait cause no one who knew tvs were working that day but they would try to help once they got done with everyone else. Then after ten minutes we approached the same person who was just sitting behind the service desk on her phone to ask her again for assistance and she gave us the same response. Clearly they didnt want to make a huge dollar sale.
*Avoid this location at all cost and continue on to either kalamazoo or holland if you want any type of service! *
Response from Best Buy
May 08, 2026
Hello, thank you for leaving a review. Being able to ask questions about your television before you make a purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #150062".
Facebook (https://bby.me/hxcsyg)
Twitter/X (https://bby.me/11qsmd)
Instagram (https://bby.me/qZxJUi)
Nick D
April 21, 2026
2 out of 5
Went to purchase three laptops (two different models) and they only had one in stock. After ordering, I was informed shipping would be faster than an in-store pickup. Sales associate information proved incorrect. The package will take six days to arrive. Would recommend just ordering from Amazon or the vendor versus Best Buy next time.