Jeffrey M
January 29, 2025
Tried to buy a glass screen protector and they wouldn't put it on for me
Response from Best Buy
January 29, 2025
Good Afternoon, Jeffrey,
We fully understand how you are feeling after not receiving assistance with the installation of your recently purchased screen protector. We would be happy to review this further with you. Please contact our team by sending us a private message on social media, so we can partner you with a specialist. Don't forget to include your Google review case ID in your message: #64749222.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Excellent experience at this store. Every employee I came into contact with - from the door greeter/AP guy to the rep at the customer service counter and the people at Geek Squad - were super friendly and incredibly pleasant to deal with. Walked out very pleased with my time here.
Sold my grandma "the best wireless headset available" just for it to work 4 times then start having technical issues, I am no longer able to use the mic to talk, don't know why they would sell outdated a20 astro headsets while saying they're great. Pretty insane
Response from Best Buy
January 13, 2025
Seth,
Thank you for the review. I can understand your frustration with your wireless headsets not working properly. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64672818.
Regards,
^Kristy
I purchased a cable online. it was ready when I got there and everybody was friendly and helpful. sometimes the simplest transactions reveal the biggest truths.