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Frequently Asked Questions About Best Buy Prescott

How do I check product availability at the Prescott Best Buy?
How do I check my order status?
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Prescott stores’ holiday hours?

Recent Reviews

4.0
(1968 reviews)
Stacey M
September 11, 2025
5 out of 5
Had what I needed. Ordered online, went to pick up and associate was out within 5 minutes to my car with my order
Andrew P
September 07, 2025
1 out of 5
Every time I look up to see if they have something. The online store for this location says they have it in stock. They never do. I waste my time to drive here to get what I need and they don’t have it and it has to be ordered even though online says in store pickup. Don’t waste your time and just order from Amazon.
Response from Best Buy
September 07, 2025
Hello, Thanks for sharing this. Our website should be more reliable than what you've described. We'd like to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/0s8dnh), Twitter/X (https://bby.me/s9qqat), or Instagram (https://bby.me/yy62ge), and mention your "Google review #40726".
Nicole O
September 02, 2025
5 out of 5
Quick in and out. Had 3 people offer service while we were there. Over all excellent experience.
Emma A
August 30, 2025
1 out of 5
Horrible, do not buy laptops from them. I got a laptop about $1000 HP from there for my son for college. They really recommended me a certain HP model for college. Now that my son started college the screen went black, he's not able to download stuff for his classes, and they say the warranty is expired. I'm very upset and don't trust them for my computer needs anymore.

About Best Buy Prescott

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