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Frequently Asked Questions About Best Buy Wilmington

How do I check product availability at the Wilmington Best Buy?
How do I check my order status?
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilmington stores’ holiday hours?

Recent Reviews

4.1
(3980 reviews)
Roman G
September 21, 2025
5 out of 5
This store has a lot of customer representatives. I looked lost and a nice young lady approached me and found me exactly what I needed and wanted. Left very satisfied. Will definitely use this store again and again
Dakota L
September 21, 2025
3 out of 5
Products are fine! Jose at the phones kiosk was not only unhelpful and WRONG at each question regarding the phone purchased but he was RUDE. Ended up being helped by a separate worker instead.
Response from Best Buy
September 21, 2025
Howdy, Dakota. We know how important it is to get friendly service when shopping for a new phone. If you still need some help, please reach out to us on one of the social media platforms listed below. Please include your Google Review #45974. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Bob C
September 19, 2025
5 out of 5
Went with a mission to get tv on sale. Had a non-tv Dept. person go and find it in warehouse, waited for someone to get it down, brought it to us, we paid, out the door. Gary helped us (thanks Gary!!!) EZ purchase and experience.
Dale P
September 18, 2025
5 out of 5
Great service

About Best Buy Wilmington

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