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Frequently Asked Questions About Best Buy Waterloo

How do I check product availability at the Waterloo Best Buy?
How do I check my order status?
My local Waterloo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waterloo stores’ holiday hours?

Recent Reviews

4.0
(1772 reviews)
Clayton H
October 27, 2025
5 out of 5
Great staff, very friendly.
gamer s
October 22, 2025
1 out of 5
Absolutely terrible service when trying to call to ask questions about anything really. You deal with this AI bot thing that just makes the experience worse just to get no help in the end.
Response from Best Buy
October 22, 2025
Hey there, We understand your concerns with having issues when calling in. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/pdy21f), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #59026"
DvrkShvdxw 6
October 14, 2025
5 out of 5
They did a great job repairing my iPhone. Would highly recommend this place for iPhone repairs.
Jeannie W
October 14, 2025
3 out of 5
Not enough help at the store today I had to wait at least 10 minutes and then I had to ask to get help also the product that I needed they didn't have it available but yet they had a display of the product
Response from Best Buy
October 14, 2025
Good Afternoon, Jeannie, We absolutely understand how you are feeling after not getting the assistance you needed when you arrived at the store. Please feel free to send us a private message to our team on social media, so we can help. - Facebook (https://bby.me/or53t2) - Twitter/X (https://bby.me/l6tb5a) - Instagram (https://bby.me/kkhljp)

About Best Buy Waterloo

bestbuy.com