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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2699 reviews)
Brian O
August 12, 2025
1 out of 5
Was here today with 5:30pm. Staff were playing with a device making a high-pitched alarm. They triggered the alarm and left it running for at least ten minutes, and didn't seem concerned with the distress it was causing customers. Had to leave the store because they either couldn't or wouldn't turn off the alarm.
Response from Best Buy
August 13, 2025
Hello, Thank you for the review. I can certainly understand your concern with the alarms going off. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/t45r3i), Twitter/X (https://bby.me/ixxn8y), or Instagram (https://bby.me/rea7kq). I’d recommend sending a private message or DM. Please include Google Review 28406. Regards ^ Kristy
kuang h
August 12, 2025
5 out of 5
The staff was very helpful and understanding however they didn't have what i was looking for but good suggestion
Bob A
August 11, 2025
2 out of 5
28 minutes on hold with almost no one in the store. 8 cars in the parking lot.. we literally left our house and drove there to find out if they had something in stock faster than they can answer a call.
Response from Best Buy
August 12, 2025
Hi, Bob, Thank you for your review. We certainly understand you'd prefer to speak with someone at the store. To better serve our customers, our in-store associates are focused on helping customers shopping in person. Our phone support team is fully equipped to handle most concerns remotely, and we're happy to help you here. Please feel free to send us a DM or private message on Facebook https://bby.me/oy878u, Instagram https://bby.me/qaftob, or Twitter/X https://bby.me/ybngl3. Be sure to mention your Google review 27945. Best regards, ^Pre
tj r
August 10, 2025
4 out of 5
Employees were knowledgeable and friendly! Wasn't impressed with the check out!

About Best Buy Denver West

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