Best Buy Denver West

Horrible customer service. I was directed to three people in audio. They were talking but stopped when I walked up. I was asked if they can help. I showed them a cord that I needed. One individual told me that it is a proprietary cord and they can't help or sell me one. I was ready to buy new speakers for my entertainment system. The guy could no longer help me. I couldn't understand it. So he couldn't sell me speakers either. I went across the street to Target and found exactly what I needed on the shelf for $9.99.

I am pretty disappointed to say that my experience at this location was pretty bad I wanted to purchase an open box PC monitor I asked if I could get some help with locating the power cord. I was told that it was missing no problem. I did look at the open box details and it did say that there was nothing missing or minor residue, and scratches in the back of the monitor I did ask associate for help they said that they would call and have someone come over To assist that that was not the area I waited for about 10 minutes while I’m standing there watching Two employees in the PC area standing around. The store is not that big. You could see all the employees. Really not want to complain But the customer service at this location is really bad. Ended up just leaving.

I pre ordered e day in August and unfortunately its not here today, big let down I canceled the game. Dont waste your time here seems very unprofessional to me

Called customer service to ask if something was on display. Was told this store had em. Drove 45 mins for nothing. I want to support offline shopping, but best buy makes it hard.