Frequently Asked Questions About Best Buy Denver West
How do I check product availability at the Denver West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denver West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denver West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2699 reviews)
Brian O
August 12, 2025
1 out of 5
Was here today with 5:30pm. Staff were playing with a device making a high-pitched alarm. They triggered the alarm and left it running for at least ten minutes, and didn't seem concerned with the distress it was causing customers. Had to leave the store because they either couldn't or wouldn't turn off the alarm.
Response from Best Buy
August 13, 2025
Hello,
Thank you for the review. I can certainly understand your concern with the alarms going off. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/t45r3i), Twitter/X (https://bby.me/ixxn8y), or Instagram (https://bby.me/rea7kq). I’d recommend sending a private message or DM. Please include Google Review 28406.
Regards
^ Kristy
kuang h
August 12, 2025
5 out of 5
The staff was very helpful and understanding however they didn't have what i was looking for but good suggestion
Bob A
August 11, 2025
2 out of 5
28 minutes on hold with almost no one in the store. 8 cars in the parking lot.. we literally left our house and drove there to find out if they had something in stock faster than they can answer a call.
Response from Best Buy
August 12, 2025
Hi, Bob,
Thank you for your review. We certainly understand you'd prefer to speak with someone at the store. To better serve our customers, our in-store associates are focused on helping customers shopping in person. Our phone support team is fully equipped to handle most concerns remotely, and we're happy to help you here.
Please feel free to send us a DM or private message on Facebook https://bby.me/oy878u, Instagram https://bby.me/qaftob, or Twitter/X https://bby.me/ybngl3. Be sure to mention your Google review 27945.
Best regards,
^Pre
tj r
August 10, 2025
4 out of 5
Employees were knowledgeable and friendly! Wasn't impressed with the check out!