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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Ithaca
How do I check product availability at the Ithaca Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ithaca stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ithaca Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1105 reviews)
eric w
November 04, 2025
1 out of 5
Disappointed. Walked in to this store looking for laptop bags and few other items. Was ignored by staff eventhough I had showered and put on deodorant. One staff member was using their ladder in the laptop bag section and when he was finished he came down, looked at me trying to evaluate the inventory, said nothing and left the ladder in my way. After finally getting frustrated I went to look at the other items I came in for with no staff asking if they could help. While leaving 2 staff guys were talking about their night and ignored me as I left. Just more reasons to shop online so that's my recommendation to you.
Response from Best Buy
November 04, 2025
Hello, Eric,
We definitely understand the need for friendly and attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #64557 in your message. You can find us here:
Facebook (https://bby.me/ep83gr)
Twitter/X (https://bby.me/yvl9z6)
Instagram (https://bby.me/q57xg4).
DA_OVERCOMER
November 03, 2025
1 out of 5
A shell of what it was. It's basically just a warehouse with displays now.
Jeannetta P
October 25, 2025
5 out of 5
It was good got my baby girl something
Dr. R
October 18, 2025
2 out of 5
Antiquated store with limited selection. Employees rarely know what you need or where it is