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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Plymouth
How do I check product availability at the Plymouth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1043 reviews)
Joe B
May 28, 2025
5 out of 5
Stopped in the Plymouth store to look at receivers. Got lucky having Ben assist me. He was very knowledgeable and was extremely helpful. His personality was great. Was going to purchase the unit I looked at on Amazon because of previous trips to Plymouth store where no one seemed to be interested in assisting me. Ben changed my mind with his approach and knowledge. Thank you Ben they need more associates like you!
Sergio N
May 03, 2025
5 out of 5
great place
Bill G
May 02, 2025
5 out of 5
Great service! Ordered online and everything was ready for pickup when I arrived
Sharon S
April 19, 2025
1 out of 5
Made an appointment the day before for 5:40. Got a email at 8:07 saying they were glad we were coming. Showed up and was told the person who replaces the batteries went home. There were two other appointments after us. Said they sent a email stating no one was going to be there. Received no such email. Asked for manager who had nothing new to add. Turned in my Best Buy Cars. My husband just purchased a new phone from you in Dartmouth location yesterday.. Customer service is non existent in Plymouth. You suck!
Response from Best Buy
April 21, 2025
Good Afternoon, Sharon,
We certainly understand how you are feeling after arriving for a battery replacement appointment, only to not get the assistance you needed. We would be happy to review these concerns with you. Please feel free to send us a private message via social media with your full name, phone number, and email address. Make sure you also include your Google review reference number in your message: #65058943.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby