I’ve been a loyal customer for over 20 years and I’m done. I just needed a screen protector for my phone. After 10 minutes I finally tracked down some help. All of the employees were either hanging out shooting the shit or on their cell phone. When I finally got help, the guy acted like i was inconveniencing him.
Manager Kaitlyn and store associate Landon (Best Buy, Greenville), gave the Mrs. and I outstanding customer service, care, answered all our questions and respected us at every level.
This was regarding our recent purchase of a 14-inch MacBook Pro, M5 laptop.
They both appreciated my current federal occupation and my wartime military services to America.
Thank you Kaitlyn and Landon........
Friendly and knowledgeable